199 NLRB 115
Holland American Wafer Co.
HOLLAND AMERICAN WAFER CO.
Holland American Wafer Co. and General Teamsters
Union, Local No. 406, International Brotherhood of
Teamsters, Chauffeurs, Warehousemen and Helpers
of America, Ind. Case 7-CA-9199
September 19, 1972
DECISION AND ORDER
BY MEMBERS JENKINS, KENNEDY, AND PENELLO
On June 12, 1972, Trial Examiner Wellington A.
Gillis issued the attached Decision in this proceeding.
Thereafter, Respondent filed exceptions and a sup-
porting brief.
Pursuant to the provisions of Section 3(b) of the
National Labor Relations Act, as amended, the Na-
tional Labor Relations Board has delegated its au-
thority in this proceeding to a three-member panel.
The Board has considered the record and the
Trial Examiner's Decision in light of the exceptions
and brief and has decided to affirm the Trial
Examiner's rulings, findings, and conclusions and to
adopt his recommended Order, except as modified
herein.
We agree with the Decision in all respects except
that we would not find that Respondent violated Sec-
tion 8(a)(1) of the Act when its supervisor told em-
ployees that the Company would never agree to a
closed shop and that it would be silly for them to join
and pay dues to the Union. Since the statute does not
permit closed shop agreements, and the second part
of the statement is protected by Section 8(c), we do
not believe that such statement is proscribed by the
statute.
ORDER
Pursuant to Section 10(c) of the National Labor
Relations Act, as amended, the National Labor Rela-
tions Board adopts as its Order the recommended
Order of the Trial Examiner as modified below, and
hereby orders that Respondent, Holland American
Wafer Co., Grand Rapids, Michigan, its officers,
agents, successors, and assigns, shall take the action
set forth in the recommended Order as modified here-
in:
1. Delete paragraph 1(c) and redesignate para-
graphs (d), (e), (f), (g), and (h) accordingly.
2. Substitute the attached notice for the Trial
Examiner's notice.
115
APPENDIX
NOTICE To EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
WE WILL NOT interrogate our employees con-
cerning their union sympathies and the union
membership of other employees.
WE WILL NOT give the impression of surveil-
lance of employee union activity by telling em-
ployees that the Company has a list of union
members.
WE WILL NOT ask our employees to attend
union meetings and to report back on employees
present.
WE WILL NOT threaten our employees with
loss of employment and discharge for telling the
Union the extent of the Company's knowledge of
employee union activity.
WE WILL NOT make promises of benefit to our
employees for recalling their union cards and
working in the event of a strike.
WE WILL NOT undermine the bargaining sta-
tus of the Union by soliciting, encouraging, as-
sisting, and aiding the employees to get their
union cards back from the Union.
All our employees are free to become, remain, or
to refrain from becoming or remaining members of
the General Teamsters Union, Local No. 406, Inter-
national
Brotherhood of Teamsters, Chauffeurs,
Warehousemen and Helpers of American, Indepen-
dent, or any other labor organization, except to the
extent that such right may be affected by an agree-
ment requiring membership in a'labor organization as
a condition of employment, as authorized by Section
8(a)(3) of the Act, as guaranteed in Section 7 thereof.
Dated
By
HOLLAND AMERICAN WAFER CO
(Employer)
(Representative)
(Title)
This is an official notice and must not be defaced
by anyone.
This notice must remain posted for 60 consecu-
tive days from the date of posting and must not be
altered, defaced, or covered by any other material.
Any questions concerning this notice or compli-
ance with its provisions may be directed to' the
Board's Office, 500 Book Building, 1249 Washington
199 NLRB No. 18
1116
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Blvd., Detroit, Michigan 48226, Telephone 313-226-
II THE LABOR ORGANIZATION INVOLVED
3200.
TRIAL EXAMINER'S DECISION
STATEMENT OF THE CASE
WELLINGTON A. GILLIS, Trial Examiner: This case was
tried before me on April 13, 1972, at Grand Rapids, Michi-
gan, and is based upon a charge filed on January 3, 1972,
by General Teamsters Union, Local No. 406, International
Brotherhood of Teamsters, Chauffeurs, Warehousemen and
Helpers of America, Independent, hereinafter referred to as
the Union or Local 406, upon the complaint, issued on
February 28, 1972, by the General Counsel for the National
Labor Relations Board, hereinafter referred to as the Board,
against Holland American Wafer Co., hereinafter referred
to as the Respondent or the Company, alleging violations
of Section 8(a)(1) and Section 2(6) and (7) of the National
Labor Relations Act, as amended (61 Stat. 136), and upon
an answer timely filed by the Respondent denying the com-
mission of any unfair labor practices.
At the hearing, all parties were represented by counsel
and were afforded full opportunity to examine and cross-
examine witnesses, to introduce evidence pertinent to the
issues, and to engage in oral argument. All parties waived
the filing of briefs and, in lieu thereof, engaged in closing
argument on the record.
Upon the entire record in this case,' and from my
observation of the witnesses and their demeanor on the
witness stand, and upon substantial, reliable evidence "con-
sidered along with the consistency and inherent probability
of testimony" (Universal Camera Corp. v. N.L.R.B., 340 U.S.
474, 496), I make the following:
FINDINGS AND CONCLUSIONS
I THE BUSINESS OF THE RESPONDENT
Holland American Wafer Co., a Michigan corporation,
maintains its principal office and place of business in Grand
Rapids, Michigan, where it is engaged in the manufacture,
sale, and distribution of wafer cookies, baked goods, and
related products. During the calendar year 1971, the Re-
spondent purchased and caused to be transported and de-
livered at its Grand Rapids place of business goods and
materials valued in excess of $100,000, of which amount
goods and materials valued in excess of $50,000 were trans-
ported and delivered to its place of business in Grand Rap-
ids, Michigan, directly from points located outside the State
of Michigan. During the same period, the Respondent man-
ufactured, sold, and distributed at its Grand Rapids, Michi-
gan, operation products valued in excess of $500,000, of
which amount products valued in excess of $50,000 were
shipped from said place of business directly to points locat-
ed outside the State of Michigan. The parties admit, and I
find, that the Respondent is engaged in commerce within
the meaning of Section 2(6) and (7) of the Act.
'Certain errors in the transcript are hereby corrected
General Teamsters Union, Local No. 406, Internation-
al Brotherhood of Teamsters, Chauffeurs, Warehousemen
and Helpers of America, Independent, is a labor organiza-
tion within the meaning of Section 2(5) of the Act.
III THE ALLEGED UNFAIR LABOR PRACTICES
A. Issue
Whether, on certain dates during October, November,
and
December 1971, Respondent's forelady, Evelyn
Maultsby, engaged in conduct constituting violations of
Section 8(a)(1) of the Act.
B. The Facts
Following an election held among certain of the
Respondent's employees on July 1, 1971,2 Local 406 was
issued a certification of representative on July 12. Since that
time the Respondent and the Union have been engaged in
contract negotiations.
In early October, shortly after employee Donna Bur-
rows returned to work from a pregnancy leave and was
promoted to a stitching job,3 Evelyn Maultsby, during a
discussion of the Union, asked Burrows if she were for or
against the Union. Burrows replied that she was against it.
Maultsby then asked if certain girls belonged to the Union.
From this point on, during the entire fall, Maultsby and
Burrows discussed the Union off and on during work hours
almost every day. In fact, as testified by Burrows, "We
enjoyed talking union together."4 One reason for this is the
fact that, at least initially, Burrows was against the Union
and, apparently sharing similar views with Maultsby, had
her confidence. These daily union discussions, mostly by
her stitching machine, were in many instances started by
Maultsby, and at other times initiated by Burrows.
At various times during October, Maultsby asked Bur-
rows whether she knew if certain girls belonged to the Un-
ion. Thus, on two separate occasions, her inquiries
concerned packers Marsha Force and Linda Houghton. On
another occasion, Maultsby asked Burrows if she knew
whether Sherry Grover belonged to the Union, to which
Burrows replied that she thought so because Grover had
attended quite a few meetings. Maultsby followed with her
statement that she could not understand why Grover would
turn against her and go to the Union, that she (Maultsby)
would have to talk to her. A few days later, Maultsby told
Burrows that she had talked with Grover and that "Sherry
did not belong to the Union at all any longer."
On three or four occasions in November, during union
discussions, Maultsby told Burrows that she had talked to
a girl who she knew was joining the Union and told the girl
that, if there were a strike and the girls crossed the picket
line to work, they would be fined by the Union.
2 Unless otherwise noted, all dates hereinafter set forth refer to 1971
3 A stitcher operates a stitching machine, which stitches cookie boxes shut.
A packer, hereinafter referred to, is one who packs cookies in boxes.
The facts as to Maultsby employee conversations are based on the uncon-
troverted testimony of five employee witnesses for the General Counsel, as
Maultsby, although present, was not called to testify in this proceeding.
HOLLAND AMERICAN WAFER CO.
On five or six occasions during this period Maultsby
told Burrows "and the other girls" that Stuart Vander
Heide, company vice president, would never agree to a
closed shop and therefore it was silly for the girls to belong
to the Union and have to pay dues that everyone else would
take advantage of. At other times Maultsby told Burrows
that if there were a strike the Company would never forget
those girls who had recalled their union cards and had
worked and that the Company would remember who was
with them.
In October, just prior to a scheduled Saturday union
meeting, Maultsby told Burrows that there was a list in the
office of cardholders, girls whom the Company knew were
union members. Maultsby asked her if she would attend the
meeting and find out who was there so that she could fill in
the list. On the Monday following , Burrows having attend-
ed, she reported to Maultsby as to what was said, particular-
ly concerning the vote against the wildcat strike , and who
had been present. Maultsby wrote down the names of some
six or eight employees Burrows gave her . Again, the follow-
ing month, November, during a union discussion started by
Burrows, in reply to Burrows' statement that the union
meeting coming up was going to be a hot one, Maultsby
asked her if she would go, that she would like to know what
was going on. Burrows said she would think about it. About
that time, Donald DeRaad, plant superintendent, walked
up. Maultsby turned and told him that Burrows "was going
to attend the meeting and tell them what was going on." The
following day, Maultsby telephoned Burrows and inquired
about the meeting. In reply to Maultsby's question as to
who attended, Burrows told her that they were approxi-
mately the same employees "that she had on her list."
A couple of months later, on December 15, after it
appears that Burrows had changed her allegiance , she was
approached by Maultsby in the company lunchroom and
told by Maultsby that "if she found out who let the Union
know what we learned, that she would fire them."
On or about the afternoon of December 7, while work-
mg on the linch machine with three other girls , Cindy Shar-
ber was approached by Maultsby who said "I hear you girls
are going to have a - strike." When Sharber asked why,
Maultsby answered "because John Vander Heide would
never go for a closed shop." When Sharber said that she
could not afford to go out on stake and would not go out,
Maultsby told her that if she had signed a union authoriza-
tion card she would have to go out or she would be fined.
When Sharber said that she was not going to pay anybody
money for crossing the picket line, Maultsby replied that she
would have to get her card back; Sharber asked her how.
Maultsby told her that she had to write to the union hall in
care of union official Ray Wilder and send it registered with
a return receipt requested. Maultsby explained the reason
for this is that previously a girl had asked for her card back
and when she went down to get it , it was torn up in front
of her. When Sharber said that she would write for her card,
Maultsby asked her if she had the address . When Sharber
replied that she did not , Maultsby said that she could get it
from DeRaad when he comes in. While she was clocking out
at 11 p.m . that night, Maultsby handed Sharber the address
of Ray Wilder, pointing to the words "registered" and "re-
turn receipt" which had also been written on the piece of
117
paper.
On another occasion around December 8, while pack-
ing with Ann Bartman, employee Linda Houghton was talk-
ing union when Maultsby approached. Maultsby stated that
employees could be fined for crossing a picket line , that the
Vander Heides were going to close the whole shop "because
they did not want somebody checking or running his (sic)
business," and that if the employees went on strike they
would be replaced and would never be called back. Maults-
by also queried, why join a union and pay dues when you
get the same benefits as everyone else, that if they (Hough-
ton and Bartman) signed a union card, they could not work
during a strike.
On December 13, before the first break on the second
shift, while she was "lugging" cases from the stitcher to the
tool linches, or wrapping machines , Annelies Bartman was
confronted by Maultsby with "I hear there is going to be a
strike." When Bartman said she had not heard about it,
Maultsby proceeded to tell her that such was the case, and
that anybody who had signed a union card and was *mem-
ber of the Union would have to go on strike. Bartman said
she could not afford it. Maultsby replied , "Well, you are
going to have to go out because you signed a card , didn't
you?" When Bartman did not answer , Maultsby told her
that if she had signed a card she was going to have to go out
because if she crossed the picket line "the Union can fine
you up to $250." Bartman, who was totally unaware of this,
picked up her cases and carried them to the linch. There, in
the presence of seven other girls who were working on the
tool linches, she told Cindy Sharber about being fined by
the Union if they worked during a strike . Bartman then
posed a question to Don DeRaad , who, at the moment, was
attempting to repair one of the two finches which had bro-
ken down. DeRaad told Bartman with the others listening
that it was true. In reply to the inquiries of how much,
DeRaad said "up to $250." This upset the girls, who then
discussed among themselves the necessity of working, the
inability to pay the fine, and the possibility of getting their
union cards back . Maultsby, who was nearby, asked the
girls if they needed the address of the Union and received
an affirmative reply generally. Maultsby went to her office
and shortly returned with an address and a supply of carbon
paper, explaining to the girls that they should send their
letters by registered mail and should keep a carbon paper
for themselves. Maultsby then handed out the carbon pa-
per. Maultsby left, saying "I am glad to see you are finally
wisening up."
Later, Bartman talked with Maultsby at the desk, tell-
ing her that she could not afford to go along on a strike.
Maultsby replied that she could understand that, and that
if she did not want to go out on strike she would have to
send to get her card back, otherwise she would be fined.
Maultsby told Bartman that there definitely was going to be
a strike because the Union was going to take hold of the
shop. Maultsby followed with "Why should you pay union
dues when the next girl would not have to," advising her
that the best thing for her to do was to send for her union
card, and later on she could always join the Union , and, in
that way, would not get fined for crossing a picket line.
Bartman said she would think about it.
Later that evening, Maultsby approached Bartman and
118
DECISIONS OF NATIONAL LABOR RELATIONS BOARD
Donna Burrows with a piece of carbon paper in her hand.
Maultsby held it out to Bartman saying that one of her
friends told her to give this to her. After Maultsby walked
away, Burrows explained to Bartman that this was for her
in order to send for her card. Bartman then went to Maults-
by, who gave her the carbon paper, and when Maultsby
asked her if she knew how to do it, Bartman replied that she
did not. Maultsby told her that she could get the Teamsters
address from Linda Houghton to whom she had given the
address. Maultsby told Bartman to make sure that she sent
it by registered mail and that she kept a carbon copy.
Maultsby also approached Cindy Sharber and asked
her if she had sent for her card yet. Receiving a negative
reply, Maultsby told Sharber that she would have to get it
before January because they were going to sign the contract
the first of the year. Sharber indicated that she planned to
send for it. Maultsby gave her a piece of carbon paper,
asking her if she felt that Ann Bartman was serious about
the Union. The following day Maultsby again asked Shar-
ber if she had sent for her union card yet. Sharber replied
that she had written the letter, but had not mailed it, to
which Maultsby advised that she had better get it off. This
Sharber did within the next day or two.
Conclusions
The General Counsel contends that the above conduct
of Maultsby constitutes interference with and restraint and
coercion of employees within the meaning of Section 8(a)(1)
of the Act. The Respondent, who elicited no testimony to
deny the various incidents relied on by the General Counsel,
asserts in effect that in context of existing bargaining nego-
tiations these conversations were of the type to be expected,
that Maultsby merely replied to employee questions, and
that the information supplied by Maultsby had already
been made known to the employees, including the prospect
of a strike. Accordingly, the Respondent argues that
Maultsby's conduct did not give rise to the kind of viola-
tions that the Act was designed to correct, and, at best, was
minimal.
In support of its position, the Respondent elicited testi-
mony from Superintendent DeRaad to the effect that dur-
ing the preceding spring and early summer, prior to the
election, all hourly employees had been invited to several
meetings called by the Company at which employees were
apprised of possible economic consequences of unioniza-
tion and the obligation attendant upon union membership.
Thus, according to DeRaad, employees were told that the
Union could fine strikers for crossing picket lines, that eco-
nomic strikers could be replaced, and that a union card was
a binding legal document and if they signed they were sus-
ceptible to fines by the Union.
DeRaad also testified that in one or more of a dozen
bargaining sessions held during this period between the
Company and the union negotiating committee, Jim Kelly,
Union secretary-treasurer, indicated that he would recom-
mend-a work stoppage to the employees.
Assuming, arguendo, merit to the assertion of the Re-
spondent that the substance of certain matters covered by
Maultsby in her conversations with employees was within
the knowledge of employees generally, such does not pro-
vide a license to engage in the type activity attributed to her.
Nor, in fact, does the record substantiate counsel for
Respondent's contention that Maultsby's discussion of un-
ion matters was confined to answering employee questions.
I find the following conduct to constitute interference,
restraint, and coercion on the part of the Respondent:
(a) Maultsby's asking Burrows if she were for or against
the Union and whether certain girls belonged to the Union.
(b) Maultsby's telling Burrows that she had told an-
other employee, whom she knew was planning to join the
Union, that if the girls crossed a picket line during a strike
they would be fined by the Union.
(c) Maultsby's telling employees that the Company
would never agree to a closed shop and that it would be silly
for them to join and pay dues to the Union.
(d) Maultsby's telling employees that in the event of a
strike the Company would never forget those girls who had
recalled their union cards and continued to work for the
Company.
(e) Maultsby's telling Burrows that the Company had
a list of girls who were union members.
(f) Maultsby's asking Burrows on two occasions to at-
tend a union meeting and to report back who were present.
(g) Maultsby's threat to discharge Burrows if she found
out who let the Union know "what we learned."
(h) Maultsby's entire course of conduct in undermining
the bargaining status of the Union by soliciting, encourag-
ing, assisting, and aiding the employees to get their union
cards back from the Union.
Upon the basis of the above findings of fact and upon
the entire record in this case, I make the following:
CONCLUSIONS OF LAW
1. Holland American Wafer Co. is engaged in com-
merce within the meaning of Section 2(6) and (7) of the Act.
2. General Teamsters Union, Local No. 406, Interna-
tional Brotherhood of Teamsters, Chauffeurs, Warehouse-
men and Helpers of America, Ind., is a labor organization
within the meaning of Section 2(5) of the Act.
3. By interfering with, restraining, and coercing its em-
ployees in the exercise of the rights guaranteed by Section
7 of the Act, the Respondent has engaged in, and is engag-
ing in, unfair labor practices within the meaning of Section
8(a)(1) of the Act.
4. The aforesaid unfair labor practices are unfair labor
practices affecting commerce within the meaning of Section
2(6) and (7) of the Act.
IV THE EFFECT UPON COMMERCE OF THE UNFAIR LABOR PRACTICES
The activities of the Respondent set forth in section III,
above, occurring in connection with the operations of the
Respondent described in section I, above, have a close,
intimate, and substantial relation to trade, traffic, and com-
merce among the several States and tend to lead to labor
disputes burdening and obstructing commerce and the free
flow of commerce.
HOLLAND AMERICAN WAFER CO.
119
V THE REMEDY
It having been found that the Respondent has engaged
in certain unfair labor practices, it is recommended that it
cease and desist therefrom and that it take certain affirma-
tive action which is necessary to effectuate the policies of
the Act.
Upon the foregoing findings of fact, conclusions of
law, and the entire record, and pursuant to Section 10(c) of
the Act, I hereby issue the following recommended:5
ORDER
Respondent, Holland American Wafer Co., its officers,
agents, successors, and assigns, shall:
1. Cease and desist from:
(a) Interrogating employees concerning their union
sympathies and the union membership of other employees.
(b) Giving the impression of surveillance of employee
union activity by telling employees that the Company has
a list of union members.
(c) Engaging in an anticipatory refusal to bargain by
telling employees that the Company would never grant a
union-security clause.
(d) Asking employees to attend union meetings and to
report back on who were present.
(e) Threatening employees with loss of employment
and discharge for telling the Union the extent of the
Company's knowledge of employee union activity.
(f) Making promises of benefit to employees for recall-
ing their union cards and working in the event of a strike.
(g) Undermining the bargaining status of the Union by
soliciting, encouraging, assisting, and aiding the employees
5 In the event no exceptions are filed as provided by Sec. 102 46 of the
Rules and Regulations of the National Labor Relations Board, the findings,
conclusions, and recommended Order herein shall , as provided in Sec 102.48
of the Rules and Regulations , be adopted by the Board and become its
findings, conclusions, and Order, and all objections thereto shall be deemed
waived for all purposes
to get their union cards back from the Union.
(h) In any like or related manner interfering with, re-
straining, or coercing its employees in the exercise of their
right to self-organization, to form, join, or assist General
Teamsters Union, Local No. 406, International Brother-
hood of Teamsters, Chauffeurs, Warehousemen and Help-
ers of America, Ind., or any other labor organization, and
to bargain collectively through representatives of their own
choosing and to engage in other concerted activities for the
purpose of collective bargaining or other mutual aid or
protection, or to refrain from any or all such activities,
except to the extent that such right may be affected by an
agreement requiring membership in the labor organization
as a condition of employment as authorized in Section
8(a)(3) of the Act, as guaranteed in Section 7 thereof.
2. Take the following affirmative action which is neces-
sary to effectuate the policies of the Act:
(a) Post in conspicuous places at its Grand Rapids,
Michigan, plant, including all places where notices to em-
ployees are customarily posted, copies of the attached no-
tice marked "Appendix."6 Copies of said notice, on forms
provided by the Regional Director for Region 7, shall, after
being duly signed by an authorized representative of the
Respondent, be posted by it, as aforesaid, immediately
upon receipt thereof and maintained for at least 60 consecu-
tive days thereafter. Reasonable steps shall be taken by the
Respondent to ensure that said notices are not altered, de-
faced, or covered by any other material.
(b) Notify the Regional Director for Region 7, in writ-
ing, within 20 days from the date of this Decision, what
steps the Respondent has taken to comply herewith?
6 In the event that the Board's Order is enforced by a Judgment of a United
States Court of Appeals, the words in the notice reading "Posted by Order
of the National Labor Relations Board" shall be changed to read "Posted
pursuant to a Judgment of the United States Court of Appeals enforcing an
Order of the National Labor Relations Board "
7 In the event that this recommended Order is adopted by the Board after
exceptions have been filed, this provision shall be modified to read- "Notify
the Regional Director for Region 7, in writing, within 20 days from the date
of this Order, what steps the Respondent has taken to comply herewith."