357 NLRB 68
SuperShuttle International Denver, Inc.
68
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
357 NLRB No. 19
Supershuttle International Denver, Inc. and Commu-
nications Workers of America. Case 27–RC–
008582
July 18, 2011
DECISION ON REVIEW AND ORDER
BY CHAIRMAN LIEBMAN AND MEMBERS BECKER
AND PEARCE
On February 26, 2010, the Regional Director for Re-
gion 27 issued a Decision and Order (pertinent portions
are attached as an appendix), in which he dismissed a
petition filed by the Communications Workers of Ameri-
ca (Union) seeking to represent a unit of the Employer’s
shuttle van drivers. The Regional Director found, as
urged by the Employer, that the Union has a disabling
conflict of interest based on the relationship between its
affiliate, the Communications Workers of America, Lo-
cal 7777 (the Local or Local 7777), and the Union Taxi
Cooperative (UTC).
Thereafter, in accordance with Section 102.67 of the
National Labor Relations Board’s Rules and Regulations,
the Union filed a timely request for review of the Re-
gional Director’s Decision. The Union contends that a
disqualifying conflict of interest does not exist because it
is not the Employer’s competitor, and even assuming that
it is, there is no evidence that its competitor status would
interfere with its fair and vigorous representation of Su-
perShuttle employees. On May 5, 2010, the Board
granted the Union’s request for review.1
The Board has delegated its authority in this proceed-
ing to a three-member panel.
Having carefully considered the entire record, includ-
ing the parties’ briefs on review, we conclude, contrary
to the Regional Director, that the Employer has failed in
its burden of establishing that the Union is disqualified
from representing the Employer’s employees because of
a conflict of interest. Accordingly, we reinstate the peti-
tion and remand this case to the Regional Director for
further appropriate action.
Facts
The Employer, a subsidiary of SuperShuttle Interna-
tional, is engaged in the transportation of passengers and
their baggage. It entered into a license agreement with
SuperShuttle International and SuperShuttle Franchise
Corporation for the use of the SuperShuttle trademarks
within a designated territory. SuperShuttle Denver is
licensed to serve Denver International Airport (DIA)
1 In the same Order, the Board denied the Employer’s request for re-
view of the Regional Director’s finding that the petitioned-for Su-
perShuttle van drivers were statutory employees rather than independ-
ent contractors.
from the Denver metropolitan area. In order to service
that area, the Employer has entered into sublicense fran-
chise agreements with shuttle van drivers to use the Su-
perShuttle systems and trademarks and to provide trans-
portation services in the applicable market. The van
drivers are called “unit franchisees.”
SuperShuttle Denver is subject to regulation by the
Colorado Public Utilities Commission (CPUC). CPUC
issues certificate numbers to SuperShuttle Denver, au-
thorizing it to engage in the “Transportation of Passen-
gers and Baggage.” Currently, SuperShuttle Denver is
authorized to operate 86 vans, and there are 86 unit fran-
chisees operating under SuperShuttle Denver.
On July 2, 2007, the Professional Taxicab Operators of
Colorado Association (ProTAXI) entered into an agree-
ment for affiliation with Local 7777. Under the affilia-
tion agreement, ProTAXI became a division of Local
7777 and agreed to abide by its constitution and bylaws.
Local 7777 agreed to provide staff support to ProTAXI
regarding matters involving the CPUC, DIA, the city and
county of Denver, and area hotels. The Local was also
obligated to provide attorneys and lobbyists to advocate
for ProTAXI with the Colorado General Assembly. In
that capacity, the Local successfully lobbied for a change
in the law that then enabled the members of ProTAXI to
create the Union Taxi Cooperative (UTC), which operat-
ed as a nonprofit taxicab cooperative in the city and
county of Denver. The record does not establish whether
ProTAXI and Local 7777 formally ended their affiliation
agreement, but it appears that ProTAXI was replaced by
UTC. UTC and Local 7777 do not have an affiliation
agreement in place.2
UTC lists its principal office address as the Local’s
address. It also has a commercial lease with Local 7777
to rent office space and use its parking lot.
Like the Employer, UTC is subject to regulation by the
CPUC. Pursuant to its CPUC certificate, UTC is author-
ized to operate 262 taxicabs, and it has 262 members. In
order to join the cooperative, UTC’s bylaws require an
individual to sign a UTC membership agreement and be
accepted into membership by the UTC Board.3 UTC
members pay an unspecified initial membership fee.
Once accepted, they begin to pay UTC annual member-
ship dues.
Neither the Union nor Local 7777 has a traditional col-
lective-bargaining relationship or written agreement with
UTC to represent UTC members. UTC pays the Local a
2 The record is unclear as to whether UTC is now a formal, or in any
other manner, part of the Local in the same manner that ProTAXI was a
division of the Local.
3 UTC is overseen by five officers and a four-member board of di-
rectors.
69
SUPERSHUTTLE INTERNATIONAL DENVER, INC.
monthly per capita fee of $28 per member. The Local
categorizes the fee as “dues.” UTC members do not pay
an initiation fee to the Local. The monthly fees paid by
UTC to the Local amount to $7336 per month. The fees
are in addition to the monthly rent paid by UTC. The
fees are commingled with the dues paid by the traditional
union members and are used for the Local’s operating
expenses. In exchange for the “dues,” Local 7777 pro-
vides the same services, e.g., legal and lobbying services,
to UTC as it previously provided to ProTAXI.
In July 2009, Local 7777 hired then-UTC President
Abdi Buni as a paid organizer. Buni is no longer UTC’s
president, but he is still on the UTC board of directors.
The Local’s representatives conducted a recent UTC
board of directors’ meeting and oversaw the election of
officers and a board of directors at that meeting.
Since then, the Local has assisted UTC members in a
variety of matters. In 2009, it intervened on behalf of
UTC members in two disputes at a Hyatt hotel in down-
town Denver. The first dispute involved a formal CPUC
complaint filed by the hotel against UTC for “bullying
other companies out of line.” The second involved a
UTC complaint regarding the hotel’s informal policy of
allowing Yellow Cab4 drivers into the lobby to solicit
customers while excluding UTC members from doing
the same. The Local has also had meetings with parking
enforcement officials on behalf of UTC members, and
has met with officials at DIA regarding heating and air
conditioning issues in the building made available to
Muslim taxi drivers for daily prayers. The Local’s repre-
sentatives have also accompanied UTC members to court
to assist them with plea bargaining regarding trespassing
tickets. Additionally, UTC sought assistance from the
Local after it was informed that a shopping mall intended
to grant two competitor cab companies exclusive access
to the mall. Local 7777 intervened on behalf of UTC
members and organized a demonstration at the mall. The
leaflets distributed at the demonstration were displayed
on the Local’s website. Local 7777 has also assisted
UTC in hiring a defensive driving trainer.
Analysis
The Board has long held that a union may not repre-
sent the employees of an employer if the union has a
conflict of interest. Rather, the union must have the
“single minded purpose of protecting and advancing the
interests of the employees who have selected it as their
bargaining agent, and there must be no ulterior purpose.”
Bausch & Lomb Optical Co., 108 NLRB 1555, 1559
4 Yellow Cab and the Employer are both owned by the same parent
company.
(1954). In order to establish that a union has a disabling
conflict of interest, the employer must show a “clear and
present” danger that the conflict will prevent the union
from vigorously representing the employees in the bar-
gaining process. Garrison Nursing Home, 293 NLRB
122 (1989), quoting Quality Inn Waikiki, 272 NLRB 1, 6
(1984), enfd. 783 F.2d 1444 (9th Cir. 1986). Because
such a finding necessarily restricts the employees’ Sec-
tion 7 rights to freely choose a bargaining representative,
the burden on the party seeking to prove a disabling con-
flict is, appropriately, a heavy one. Id.
A.
Here, the Regional Director found that the relationship
between the Union and UTC creates “a disabling conflict
of interest with the obligation of the Union as a potential
collective-bargaining representative of the SuperShuttle
Denver drivers to have [a] single-minded purpose of ad-
vancing the interests” of the petitioned-for employees.
In so finding, the Regional Director acknowledged that
the Union did not have an ownership interest in UTC and
that its interest in UTC was not analogous to that of the
union in the nurse registry it operated in St. John’s Hos-
pital & Health Center, 264 NLRB 990 (1982) (discussed
infra). Nevertheless, the Regional Director found that a
disabling conflict exists because of the inherent likeli-
hood that the Union’s bargaining efforts on behalf of the
Employer’s employees would be influenced by interests
other than those of the Employer’s employees, based on
the Union’s relationship with UTC. Specifically, the
Regional Director found that “the form of assistance pro-
vided by the Union to UTC in exchange for monthly fi-
nancial remuneration” is inevitably “in direct conflict
with the single-minded representational purpose required
of a bargaining representative.”
Contrary to the Regional Director, we find that the
Employer has not met its heavy burden of showing that
the Union’s relationship with UTC poses a clear and pre-
sent danger of interfering with its collective-bargaining
with the Employer. Accordingly, we reverse the Region-
al Director.
B.
Even assuming the taxi drivers who are members of
UTC are direct competitors of the Employer, we do not
believe that that fact would disqualify the Union from
representing the Employer’s employees. After all, un-
ions commonly represent employees of multiple employ-
ers in the same industry, often in the same competitive
market. See, e.g., Commercial Workers Local 951 (Mei-
jer, Inc.), 329 NLRB 730, 733–736 (1999), enfd. 307
F.3d 760 (9th Cir. 2002) (en banc), cert. denied 537 U.S.
70
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
1024 (2002). The fact that expansion of one such em-
ployer, and the union’s consequent gain of members,
may come at the expense of another employer in the
same market, does not disqualify the union from repre-
senting the employees of both employers. The situation
is no different here. The Union is not in the transporta-
tion business and its representation of taxi drivers who
are not disqualifying, as made clear by the Board in
CMT, Inc., 333 NLRB 1307, 1308 (2001).
Our conclusion is not altered by the fact that the Local
does not represent the drivers who are members of UTC
in traditional collective bargaining. Unions often advo-
cate on behalf of their members in forums other than
collective bargaining. See Eastex, Inc. v. NLRB, 437
U.S. 556, 565–567 (1978). Such advocacy often takes
the form of working cooperatively with the employer of
the union’s members when the employer and its employ-
ees have common interests. Such advocacy does not
disqualify a union from representing employees of two
employers in the same market.
The Union is not profiting from the operation of a
transportation business in a manner different from any
union that “profits” when an employer whose employees
it represents succeeds. Rather, it is collecting per capita
fees from UTC, just as every international union collects
per capita fees from its affiliated locals. The fact that the
Union also rents space to UTC does not alter our conclu-
sion. There is no evidence to suggest that the lease
agreement was not an arms-length transaction. Neither
the collection of per capita fees based on membership in
UTC nor the collection of what is conceded to be reason-
able rent represents the acquisition of the type of “special
interest” in a competitor employer that the Board found
disqualifying in Bausch & Lomb Optical Co., 108 NLRB
at 1559.
The cases cited by the Regional Director are distin-
guishable. In Bausch & Lomb, supra, the union estab-
lished a company that engaged in the same business as an
employer of employees represented by the union. In
contrast, the record here does not demonstrate that the
Union invested any monies in UTC or that the Union
controls UTC.
The facts here are also distinguishable from those in
St. John’s Hospital, supra, where the union operated a
registry that referred nurses to the employer’s hospital
and received referrals of patients from the employer.
The union exercised complete control over the registry,
and the employer paid the union for use of the registry’s
services. Because the employer was the union’s custom-
er, the Board found that the union’s “financial interests in
maintaining and enhancing its ‘customer’ relationship
with the Employer” would cause the union to seek to
further its business interest rather than to further the in-
terests of the bargaining unit employees. 264 NLRB at
993. In the present case, by contrast, the Employer is not
a customer of the Union, and the Union neither supplies
personnel to the Employer nor derives any monies from
the Employer. Instead, the Local receives a per capita
fee from UTC in return for advocating on behalf of its
members. Cf. Garrison Nursing Home, 293 NLRB 122
(1989) (conflict exists because of the financial relation-
ship between the employer and the petitioner’s executive
director as the holder of the employer’s promissory note
for $220,000).5
Thus, even assuming the taxi drivers who are members
of UTC are direct competitors of the Employer, we
would find no disqualifying conflict of interest.
C.
In any event, we disagree with the Regional Director’s
finding that the UTC is a direct competitor of the Em-
ployer. Specifically, the Regional Director found that the
two entities compete to carry passengers to and from
Denver International Airport; they are both subject to
regulation by the same regulatory agencies; they compete
for a finite number of licenses issued for passenger
transportation in the Denver metro area; and UTC sought
the Local’s assistance during the Hyatt disputes, which
allegedly involved the Employer.
We agree with the Regional Director’s finding that
UTC and SuperShuttle Denver are competitors only inso-
far as they both transport passengers to and from the air-
port. For the reasons that follow, we find that the Em-
ployer and the UTC are not, in fact, direct competitors.
First, there is no record evidence to support the Re-
gional Director’s finding that UTC and SuperShuttle
Denver compete for a fixed number of licenses. Our
review of the CPUC rules and regulations does not show
that CPUC issues only a finite number of certificates to
all types of common carriers, i.e., to limousine services,
5 While recognizing that the Board did not ultimately find a conflict
of interest in Alanis Airport Services, 316 NLRB 1233 (1995), the
Regional Director here still found the case to be “instructive” because
“the facts regarding [the Machinist’s] involvement with [the Miami
Airport Skycaps] are similar to CWA’s involvement with UTC.” We
disagree. As the Board in Alanis specifically pointed out, there was no
evidence that the Machinists, if selected as the Section 9 representative
of the employer’s employees, would utilize that position to create in-
stability in the employer’s labor relations and thereby enhance the
chances that MAS would obtain the work. The same is true in respect
to the Union and UTC here. Moreover, the facts in Alanis are distin-
guishable for a number of reasons. First, the employer and the entity
affiliated with the union would have been direct competitors, unlike the
Employer and UTC here. Second, the union’s president and secretary-
treasurer served on the affiliated entity’s five-member board of direc-
tors. Thus, the union in Alanis had greater control over its affiliate,
than is present in the Union’s relationship with UTC here.
71
SUPERSHUTTLE INTERNATIONAL DENVER, INC.
taxicabs, etc., so that the number of certificates that a
limousine service receives would affect the number
available to taxicabs. Thus, the Regional Director’s the-
ory that the Union’s advocacy on behalf of UTC mem-
bers may limit the Employer’s future ability to obtain
additional CPUC certificates is purely speculative.
Second, there is no evidence to support the Regional
Director’s finding that the UTC and the Employer are
competitors because the nature of the industry is such
that the Union’s intervention on behalf of one company
results in a loss of business for another. In support of
this finding, the Regional Director relied in part on the
incident at the Hyatt involving Yellow Cab. We find that
such reliance was misplaced. There is one email, with-
out supporting testimony, in the record that refers to this
incident. The email, from UTC to Local 7777, states, in
part:
[Y]ellow cab supervisors are all over the hotel talking
to Hyatt’s front desk personnel and customers inside
the hotel lobbying customers to take either super shuttle
or yellow cab. The same supervisors were calling yel-
low cabs from [the] street to load customers while other
taxi cabs are waiting on hotel’s taxi stand. Yellow cab
is claiming they are loading their super shuttle custom-
ers into their cabs for free since super shuttle is not
handling their customers on time.
A reasonable interpretation of this email is that UTC’s dis-
pute was primarily with Yellow Cab, which is in direct
competition with other taxicab companies, rather than with
SuperShuttle Denver. Thus the email does not help to carry
the Employer’s burden of establishing a disabling conflict.
Third, the Regional Director erred in finding that the
Union’s intervention on behalf of UTC members could
result in member drivers gaining advantages over the
Employer’s employees in curbside waiting at DIA or
prime locations to park and wait for passengers in the
downtown area. The Regional Director found that the
Local’s efforts to gain such advantages were “precisely
the kind of intervention UTC was seeking from the Un-
ion in its dispute at the Hyatt.” This reasoning is also
entirely speculative. The record contains no evidence
that the Union or the Local has intervened on behalf of
UTC members to gain advantage in relation to curbside
waiting or parking at DIA. In fact, there is no evidence
that the UTC drivers wait at DIA in the same areas as the
SuperShuttle drivers. Moreover, the Employer and the
UTC members do not even perform identical services;
the Employer provides a type of limousine service, while
UTC provides taxicab service. Based on the foregoing,
we find that the evidence fails to establish that the UTC
and the Employer are direct competitors.
For the reasons stated above, we conclude that the
Employer failed to sustain its burden of establishing that
the Union’s involvement with UTC, by way of the Local,
constitutes a clear and present danger of interfering with
the collective-bargaining process. Accordingly, the Re-
gional Director’s finding that the Union has a disqualify-
ing conflict of interest is reversed, the petition is reinstat-
ed, and the case is remanded to the Regional Director for
further appropriate action.
ORDER
It is ordered that the Regional Director’s finding that
the Communications Workers of America has a disquali-
fying conflict of interest is reversed, the petition is rein-
stated, and the case is remanded to the Regional Director
for further appropriate action.
APPENDIX
. . . .
UNION CONFLICT OF INTEREST
SuperShuttle Denver asserts that the petition should be dis-
missed because CWA has a disabling conflict of interest based
on CWA Local 7777’s relationship with UTC. Specifically,
SuperShuttle Denver contends that it and UTC are competitors
in the passenger transportation industry, based on the fact that
they are subject to the same CPUC and DIA regulations, have
overlapping transportation territories, and compete head-to-
head for the highly competitive downtown hotel customer base
needing transportation to and from DIA.
A. UTC’s Formation
1. UTC’s predecessor
On July 2, 2007, CWA entered into an Agreement for Affili-
ation between the Professional Taxicab Operators of Colorado
Association (ProTAXI), and the Communications Workers of
America, AFL–CIO, Local 7777. The Agreement for Affilia-
tion provided that ProTAXI would become a division of CWA,
Local 7777, and abide by Local 7777’s constitution and bylaws.
The Affiliation Agreement also stated that the Union would
provide staff support to the ProTAXI Division regarding mat-
ters involving CPUC, DIA, the City and County of Denver, and
area hotels. CWA was also obligated to provide attorneys and
lobbyists to advocate for the ProTAXI division with the Colo-
rado General Assembly. The Union’s advocacy included suc-
cessfully lobbying for a change in the law through the Colorado
legislature, which permitted the CPUC to lower transportation
industry entry standards allowing for the legal formation and
certification of UTC to operate as a taxicab cooperative. The
change in the law took effect July 1, 2008.
In anticipation of the change in law by the Colorado General
Assembly, ProTAXI union members met in January 2008, to
formulate plans to form UTC. In April 2008, the 262 ProTAXI
members sought and obtained legal advice regarding the re-
quirements for applying to the CPUC for authorization to form
a cooperative to provide taxicab service in the City and County
of Denver. The record does not establish whether the Union
72
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
and ProTAXI ever formally ended their Affiliation Agreement,
but it appears that ProTAXI was subsumed by UTC upon
UTC’s formal legal creation.
2. UTC’s incorporation
On June 9, 2008, UTC filed its Articles of Incorporation of a
Cooperative with the Colorado Secretary of State. UTC listed
the Union’s address (2840 S Vallejo, Englewood, Colorado), as
its principal office street address. Abdi Buni was named as the
registered agent, and incorporator for UTC. Abdi Buni’s ad-
dress was also given as CWA’s address. In June 2008, UTC
also adopted cooperative bylaws, and entered into a Colorado
Commercial Lease with CWA, effective July 1, 2008, to rent
office space and use of the parking lot at the union hall. UTC
entered into a successor lease effective July 1, 2009, with
CWA, Local 7777, increasing the amount of monthly rent, and
increasing the size of the office space UTC rents from the Un-
ion. That lease also covers all utilities except telephone service
and includes the right for the UTC members to park their taxi-
cabs at the union hall when the cabs are not in service.
On July 1, 2008, UTC filed an application to operate as a
common carrier by motor vehicle for hire with the CPUC for a
permit authorizing the 262 individual UTC members to begin to
offer taxi service under the UTC name in the City and County
of Denver. This application was granted, and UTC has had 262
cooperative members and corresponding taxicabs since that
time.
3. UTC membership
UTC currently has 262 member drivers, which is the maxi-
mum number UTC can have based on its current CPUC certifi-
cation. UTC has an office staff of eight employees, including
dispatchers, call takers, a cashier and bookkeeper. The office
employees are overseen by general manager Guadata Brasso.
In order to join the cooperative, an individual must sign a UTC
Membership Agreement and be accepted into membership by
the UTC Board. UTC members pay an initial membership fee.
Once accepted, they begin to pay annual membership dues
which may be paid on a weekly, monthly, quarterly, or annual
basis.10 UTC members are required to become members of
CWA, but are not required to pay initiation fees.
UTC is overseen by a four-member board of directors and
five official officers. Abdi Buni was the first president of UTC.
Buni, however, was hired as a paid organizer for CWA Local
7777 in July 2009. Accordingly, at the August 2009 Board of
Director’s meeting, Bushra Saido was elected as Buni’s succes-
sor. At that same meeting, Yousef Salad and Mengistab Desta
were elected as Vice Presidents; Million Mengistu was elected
as Secretary; and Takele Merse was elected as Treasurer. The
current UTC Board Members are: Abdi Buni, Stan Hawton,
Cristian Mateescu, and Gamachu Said.
B. Relationship Between CWA and UTC
The documentary evidence regarding a relationship between
CWA and UTC initially establishes that they have a formal
10 The record does not reflect the amount of the initiation fee or an-
nual membership fee because CWA objected to the Employer’s attempt
to elicit that evidence.
landlord/tenant relationship based on the lease for the UTC
office space. Other aspects of the relationship between CWA
and UTC are more difficult to define. While the record does
not reflect direct involvement by CWA in the legal formation
of UTC, as discussed, the Union was involved in lobbying ef-
forts with the Colorado General Assembly to seek a change in
the law to allow for formation of UTC, which resulted in the
elimination of ProTAXI, with which the Union did have a for-
mal affiliation agreement. The record also establishes that
CWA does not have a traditional collective-bargaining relation-
ship with UTC to represent the interests of the cooperative taxi
drivers, vis-à-vis UTC.
The relationship between UTC and CWA is also evidenced
by the fact that in July 2009, the Union hired then UTC Presi-
dent Abdi Buni as a paid organizer. While Buni is no longer
UTC president, he still holds a position on the UTC board of
directors. Buni was involved with the Union as a contact per-
son for ProTAXI, and as such, was regularly copied on e-mail
correspondence between UTC and the Union before he was
hired as a paid organizer. Buni still is regularly copied on e-
mail correspondence between UTC and CWA, and in fact con-
tinues to use the same ProTAXI e-mail address he used before
the inception of UTC.
Finally, there is evidence that CWA representatives conduct-
ed the August UTC Board of Directors meeting at which Buni’s
successor was elected, and oversaw the election of officers and
board of directors members at that meeting.
Notwithstanding the lack of a collective-bargaining relation-
ship, UTC pays a monthly per capita fee of $28 to CWA for
each of its 262 members, which UTC and CWA characterize as
“dues.” There is no evidence that the UTC members submit
applications for actual membership in CWA, and testimonial
evidence establishes that they are not required to pay union
initiation fees. These monthly dues paid directly by UTC to the
Union amount to $7336 per month. These monthly per capita
dues are in addition to the monthly rent paid by UTC for leas-
ing office and parking lot space and covering utilities. UTC
also directly reimburses CWA for such office expenses as the
costs of photocopying.
The testimony of CWA, Local 7777’s current President, Lisa
Bolton, establishes that the monies paid by UTC on behalf of
its drivers are mingled with dues from its traditional members,
and used for the Union’s general operating expenses. The evi-
dence further establishes that in exchange for the monthly
“dues” paid to the Union by UTC, the Union provides the same
services to UTC that it was obligated to provide ProTAXI pur-
suant to the written Affiliation Agreement, despite the absence
of a written agreement. In this regard, Union President Bolton
testified that these services include lobbying for legislation
favorable to UTC with the Colorado legislature. Bolton also
testified that she has held meetings with “parking enforcement”
on behalf of UTC drivers when they believe UTC is being sin-
gled out for ticketing. Bolton and other Union officials also
meet with government officials regarding the herdic licenses
taxi drivers must have to operate, and excise and license plate
officials so that the Union can educate UTC drivers regarding
issues that arise for renewals. Bolton has also met with offi-
cials at DIA regarding heater and air conditioning issues in the
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SUPERSHUTTLE INTERNATIONAL DENVER, INC.
building made available to Muslim taxi drivers for daily pray-
ers. CWA representatives have also accompanied UTC mem-
bers to court to assist them with plea bargaining regarding tres-
passing tickets.
In August 2009, the also Union intervened on behalf of UTC
in a dispute at the Hyatt Regency Colorado Convention Center
downtown hotel. That dispute involved the Hyatt Regency
filing a formal CPUC complaint against UTC for “bullying
other companies out of line.” In October 2009, UTC sought the
Union’s assistance in another dispute at the Hyatt Regency
Convention Center. Specifically, UTC sought to have the Un-
ion assist in forcing the Hyatt Regency to not allow managers
affiliated with SuperShuttle Denver to solicit customers in the
hotel lobby.
A few days later, UTC sought assistance from the Union af-
ter it was informed that the Cherry Creek Mall intended to au-
thorize two competitor cab companies exclusive access to the
mall. CWA sought legal advice from its legal counsel regard-
ing the action taken by Cherry Creek Mall; intervened on
UTC’s behalf with the mayor’s office; and attempted to contact
a mall official to discuss the dispute. CWA also organized a
demonstration at the mall during the Thanksgiving holiday
weekend, and created the leaflets used in the Cherry Creek Mall
campaign on behalf of UTC. An announcement for the leaflet-
ing action at Cherry Creek Mall was put on the CWA Local
7777 website encouraging all drivers and volunteers to meet at
the Local at 9:30 a.m., so the Union could put one passenger in
each UTC taxi to be transported to the mall where they would
leaflet until 12:30 p.m. At that time the Union leafletters would
start calling for UTC taxis to come back and pick them up at
the Cherry Creek Mall.
Finally, the evidence establishes that CWA was involved in
researching obtaining Smith Defensive Driving Training for the
taxi drivers, which included investing $5,066 for a Smith
Trainer to train up to four Union members to deliver the classes
to the UTC drivers. CWA also provides photocopying services
to UTC at the rate of 3 cents per page, and provides free adver-
tising on the Union’s website.
. . . .
B. Disabling Conflict of Interest Issue
At issue is whether the relationship between CWA and UTC
conflicts with the obligations of the Union as a potential collec-
tive-bargaining representative of the SuperShuttle Denver van
drivers, as contended by the Employer.
1. Legal framework
In St. John’s Hospital & Health Center, 264 NLRB 990
(1982), the Board analyzed the line of cases involving disabling
conflicts of interest by unions. It characterized Bausch & Lomb
Optical Co., 108 NLRB 1555 (1954), as “the seminal case es-
tablishing the conflict-of-interest doctrine.” In Bausch &
Lomb, the Board had found that the employer was no longer
obligated to bargain with a union because the union had be-
come a direct business competitor of the employer. The Board
in Bausch & Lomb, emphasized the important interests of the
bargaining unit employees when it stated:
What is envisioned by the Act is that in attempting to [reach]
an agreement, the parties will approach the bargaining table
for the purpose of representing their respective interests and
having approximately equal economic power. The employer
must be present to protect his business interests and the union
must be there with the single-minded purpose of protecting
and advancing the interests of the employees who have select-
ed it as their bargaining agent, and there must be no ulterior
purpose. As the Supreme Court has stated: “The bargaining
representative, whoever it may be, is responsible to, and owes
complete loyalty to, the interests of all whom it represents.”
[Ford Motor Co. v. Huffman, 345 U. S. 330, 338.] . . . In our
opinion, the Union’s position at the bargaining table as a rep-
resentative of the Respondent’s employees while at the same
time enjoying the status of a business competitor renders al-
most impossible the operation of the collective-bargaining
process. For, the Union has acquired a special interest which
may well be at odds with what should be its sole concern--that
of representing the interests of the Respondent’s employees.
In our opinion, the situation created by the Union’s dual status
is fraught with potential dangers. [Emphasis added.] Id., at
1559.
In St. John’s Hospital, the Board similarly found that the pe-
titioning union, which operated a nurse registry that dispatched
80 percent of the registered nurses to St. John’s Hospital, had
an “ulterior purpose” that conflicted with the requirement that a
collective-bargaining agent have a “single-minded purpose of
protecting and advancing the interests” of unit employees. St.
John’s Hospital, supra, at 993.13 In reaching this conclusion,
the Board also relied on Sierra Vista Hospital, Inc., 241 NLRB
631, 634 (1971), which held that: “[A]n Employer has a right to
engage in collective bargaining which is not influenced by in-
terests the bargaining representative may have outside its em-
ployee representative capacity.”
This line of cases was also discussed in Western Great Lakes
Pilots Association, 341 NLRB 272 (2004). In that case the
Board affirmed the ALJ’s finding that no disabling conflict
existed where the union’s only action had been to support rule
making by the Coast Guard which, if enacted, could have put
the employer out of business. The judge noted that the union
had not instituted or formulated the rule making at issue, but
merely had supported one of the proposals before the Coast
Guard rule making body. In finding no disabling conflict, the
ALJ stated:
Here, there is no evidence that the Union operates, or ever in-
tends to operate, a pilotage enterprise in competition with Re-
spondent. Nor is there evidence that the Union is either a sup-
plier/customer of Respondent or, beyond that, a creditor of
Respondent. Furthermore, there is no evidence that the Union
operates any type of enterprise that would naturally give rise
to an inability to bargain single-mindedly on behalf of unit
employees of Respondent represented by the Union or, in
some other fashion, that would naturally compromise the col-
13 See also Visiting Nurses Association, Inc. Serving Alameda Coun-
ty, 254 NLRB 49 (1981).
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DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
lective-bargaining process as contemplated by the Act. Id., at
282.
Here, there is no other employee-unit, represented by the Un-
ion, that would benefit from implementation of the unified pi-
lot management proposal. Moreover, implementation of that
proposal cannot be accomplished through the collective-
bargaining process. The only way that proposal can be im-
plemented is through action by the Coast Guard or, perhaps,
through legislation passed by Congress and signed by the
President of the United States. Id. at 282.
In another of the Bausch & Lomb line of cases, Alanis Air-
port Services, Inc., 316 NLRB 1233 (1995), the Board reversed
the Regional Director’s finding that the intervening union
should be disqualified as a potential representative of the unit
of baggage handlers because of the union’s involvement with a
newly-formed company that intended to engage in baggage
handling competition with the employer. The intervenor, Inter-
national Association of Aerospace Workers, District Lodge 40
(IAM), had an exclusive contract with United Airlines that any
subcontracted work must be done by an IAM-represented con-
tractor. United Airlines, and several other airlines, had peti-
tioned the Miami Dade Commission to issue the airlines gen-
eral permits to provide baggage services. At the time of the
Board proceedings, commission hearings had been held, but no
decision had issued. In anticipation of a favorable commission
ruling, IAM was involved in the formation of Miami Airport
Skycaps, Inc. (MAS). The objective of forming MAS was to
secure United Airlines’ baggage handling work for IAM mem-
bers if the commission granted the permits.
The Board determined that since plans of MAS had not yet,
and might never, materialize, IAM’s involvement in MAS did
not constitute a current conflict, thus, it was premature to make
a finding that the union had a disabling conflict of interest. The
Board also stated:
We find it unnecessary to pass on the Intervenor’s contention
that its involvement with MAS is too limited to warrant a
conclusion that the Intervenor controls or has a symbiotic re-
lationship with MAS, because in any event, for the reasons set
forth above, there is no showing that MAS is in competition
with the Employer. Id., at fn 4.
Notwithstanding that the Board did not address the interve-
nor’s contention that its involvement was too limited based on
its finding that there was no current competition because MAS
had not yet been authorized to handle baggage, the Board’s
analysis in Alanis is instructive because the facts regarding
IAM’s involvement with MAS are similar to CWA’s involve-
ment with UTC. In this regard, the Board listed extensive
details of the relationship between IAM and MAS, and also
specifically stated that it did not question that the new company
would, in fact, compete with Alanis if it obtained a permit al-
lowing it to do so. Id., at fn 3. The Board also stated:
In sum, there is insufficient evidence that MAS is a competi-
tor of the Employer or that the Intervenor would misuse its
Section 9 status as set forth above. If there is a change of cir-
cumstance, in either respect, a party may raise the issue at that
time through appropriate procedures under the Act. [Empha-
sis added.] Id., at 1234.
Thus, the Board left open the possibility that if IAM won the
election, and MAS commenced operations, certification could
be revoked pursuant to the Board’s holding in Bausch & Lomb.
The facts regarding the relationship between IAM and MAS
were as follows. MAS was owned by 55 shareholders, each of
whom owned one share of stock. Two of the shareholders were
officers of IAM (president and secretary-treasurer), who also
served on the five-member MAS board of directors. IAM’s
lodge president was also one of the two incorporators and
served as the registered agent for MAS. The articles of incorpo-
ration of MAS provided that the corporation could issue shares
only to dues-paying members of the IAM. The MAS share-
holder baggage handlers formed a new IAM local, Local 626,
with the object of representing MAS’ employees. MAS and
Local 626 shared office space at a building owned by the IAM
and two other IAM locals, and MAS was permitted to use that
space rent-free during their initial 6-month formative period.14
2. Analysis and conclusions
Based on the above-cited authority, I find that the relation-
ship between CWA and UTC creates a disabling conflict with
the obligation of the Union as a potential collective-bargaining
representative of the SuperShuttle Denver drivers to have sin-
gle-minded purpose of advancing the interests of the Su-
perShuttle Denver employees. In reaching this conclusion, I
am mindful that the facts do not establish that CWA has an
actual ownership interest in UTC, similar to that present in
Bausch & Lomb; or that CWA’s interests are analogues to the
nurse registry operated by the union in St. John’s Hospital. I
am persuaded, nonetheless, that a disabling conflict exists be-
cause of the inherent likelihood that CWA’s bargaining efforts
on behalf of the SuperShuttle Denver employees would be in-
fluenced by interests outside its representative capacity based
on its relationship with UTC.
a. UTC and SuperShuttle are competitors
In reaching my conclusion that a disabling conflict of interest
exists, I initially find that SuperShuttle Denver and UTC are, in
fact, competitors. The evidence establishes that they both com-
pete for passenger traffic to and from DIA, throughout the
Denver metropolitan area. SuperShuttle Denver and UTC are
also both subject to regulation by the same regulatory agencies,
and compete for a finite number of licenses issued for passen-
ger transportation in their overlapping Denver metropolitan
territories. The fact that UTC and SuperShuttle are in competi-
tion is further evidenced by the fact that UTC recently sought
CWA’s assistance in a dispute between UTC and SuperShuttle
Denver at the downtown Hyatt Regency convention center
hotel. This dispute arose when UTC contended that SuperShut-
tle Denver was getting an unfair competitive advantage because
it was being allowed by Hyatt management to solicit for pas-
14 The Union, in its posthearing brief distinguished various other
cases in anticipation of the Employer’s arguments. I find those cases
inapposite to my determination that a disabling conflict exists here.
75
SUPERSHUTTLE INTERNATIONAL DENVER, INC.
sengers in the lobby of the hotel, when UTC was not similarly
allowed such access.
Based on my finding that UTC and SuperShuttle are compet-
itors, and that UTC, unlike MAS in Alanis, supra, is presently
in operation as a competitor of SuperShuttle Denver, I must
examine the nature of the relationship between CWA and UTC.
While this relationship is not easily defined within the frame-
work of the above-cited Board cases, it is vastly different than a
traditional collective-bargaining relationship. In this regard, I
find that CWA’s involvement with UTC is most closely analo-
gous to IAM’s involvement with MAS in Alanis, supra. As
noted above, while the Board declined to address IAM’s con-
tention that its involvement with MAS was too limited to estab-
lish a disabling conflict of interest, the Board, nonetheless,
made specific findings of fact regarding the relationship be-
tween IAM and MAS, and stated that if circumstances regard-
ing MAS changed, a party could raise the conflict issue through
appropriate procedures under the Act.
b. Relationship between CWA and UTC
I find, based on the record as a whole, that here is no collec-
tive-bargaining relationship between CWA and UTC. CWA
does not represent UTC drivers vis-à-vis UTC in matters such
as collective bargaining, or grievance processing. Rather,
CWA receives “dues” from the 262 UTC drivers for interests
CWA has outside its employee representative capacity. Sierra
Vista Hospital, supra.
The evidence establishes that like IAM in Alanis, supra,
CWA was involved with UTC from its inception. Specifically,
CWA assisted UTC’s predecessor, ProTAXI, in successful
lobbying efforts at the Colorado General Assembly for a
change in the law. That change in the law allowed the Pro-
TAXI CWA members to form UTC, enabling UTC to gain
entry into the passenger transportation industry. Since its in-
ception, UTC has also leased office and parking lot space from
CWA, and has been identified with the Union on its website.
According to the Union’s Local President, the assistance
CWA currently provides to UTC includes legal advice and
legal representation; continued lobbying at the State Legisla-
ture; representation with certifying and licensing entities in-
cluding DIA, CPUC, and traffic enforcement agencies; and
assistance in competitive disputes involving commercial enter-
prises served by both UTC and SuperShuttle Denver, such as
the dispute at the downtown Hyatt.
These facts establish that the relationship between the Union
and UTC is significantly different than the circumstances relied
upon by the Union in its posthearing brief involving situations
where a union receives dues from members it represents in
multiple bargaining units for employers competing in the same
industry. In situations where a union represents several differ-
ent bargaining units of competitors’ employees, the dues re-
ceived are primarily for representational activities involving the
bargaining unit members’ relationships with their employer, not
primarily for legal and lobbying matters with governmental
entities, in a situation where no collective-bargaining relation-
ship even exists.
I note also, that this is not a situation like that present in
Western Great Lakes Pilots Assn., where the union merely sup-
ported a proposal being considered by the regulatory body,
which, if enacted, could have resulted in elimination of the
employer. Here CWA lobbied for a change at the Colorado
General Assembly on behalf of its affiliate ProTAXI, which
resulted in the former ProTAXI members forming UTC. But
the relationship did not end there, rather, CWA has continued
to assist UTC in matters wholly unrelated to collective bargain-
ing, and has a significant financial interest in the success of
UTC as discussed immediately below.
c. Disabling financial conflict
The factor I find most critical in the analysis of a disabling
conflict, which was not present in Alanis, is the financial inter-
est CWA has in the success of UTC by virtue of the per capita
monthly fee it pays to the Union. These monthly fees amount
to more than $88,000 a year and they are received outside of
any representative capacity. There is no dispute that these
monies are not used by CWA to defray the costs of traditional
collective-bargaining, such as bargaining a contract with UTC,
or processing grievances pursuant to a contract. Rather, these
monies go into the Union’s general fund as payment for ser-
vices to UTC that are unrelated to any obligation under the Act
to represent the UTC drivers in their relationship with UTC. In
return for this monthly per capita fee, the evidence establishes
that the Union continues to provide UTC with the same kinds
of assistance the Union had previously provided to ProTAXI by
virtue of the Affiliation Agreement.
Here, the Union, in essence, is the competitor because of the
kinds of managerial assistance it provides to UTC for financial
remuneration in the form of the per capita “dues.” Thus, while
the Union does not have a direct financial ownership stake in
UTC, it still gains financially when UTC prospers, which is
precisely the kind of conflict the Board warned of in Bausch &
Lomb and St John’s Hospital and Health Center. Namely, the
danger that CWA’s bargaining efforts on behalf of the Su-
perShuttle Denver employees would be influenced by its finan-
cial interests outside its representative capacity because of its
relationship with UTC.
In this regard, I conclude that everything the Union does to
assist UTC in return for the monthly fees it receives could have
a significant impact on the Union’s representational capacity
for the SuperShuttle Denver employees. The nature of the in-
dustry in which UTC and SuperShuttle Denver compete is such
that intervention on behalf of one entity can result in a loss of
business for another entity. This could take the form of one
company gaining vehicle certificates, while the other entity
loses them because CPUC issues a finite number of certificates.
This is particularly troubling since UTC has a 3 to 1 advantage
in that its cooperative members hold 262 certificates, and Su-
perShuttle Denver has 86. Intervention by the Union on behalf
of UTC could also take the form of one entity gaining a time
advantage for curbside waiting at DIA, or for locations to park
and wait for passengers in the downtown area, which is precise-
ly the kind of intervention UTC was seeking from the Union in
its dispute at the Hyatt.
Accordingly, I find that the form of assistance provided by
the Union to UTC in exchange for monthly financial remunera-
tion is in direct conflict with the single-minded representational
76
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
purpose required of a bargaining representative, since the Un-
ion’s advocacy on behalf of UTC could have direct, adverse
effects on the SuperShuttle Denver bargaining unit.
ORDER
IT IS HEREBY ORDERED that the petition filed in this case is
dismissed.
. . . .