363 NLRB 644
Employers Resource
644
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
363 NLRB No. 59
Employers Resource and Talina Torres. Case 31–
CA–097189
December 17, 2015
DECISION AND ORDER
BY CHAIRMAN PEARCE AND MEMBERS MISCIMARRA
AND MCFERRAN
On May 18, 2015 Administrative Law Judge Jeffrey
D. Wedekind issued the attached decision. The Re-
spondent filed exceptions and a supporting brief, the
General Counsel filed an answering brief, and the Re-
spondent filed a reply brief.
The National Labor Relations Board has delegated its
authority in this proceeding to a three-member panel.
The judge found, applying the Board’s decisions in D.
R. Horton, Inc., 357 NLRB 2277 (2012), enf. denied in
relevant part 737 F.3d 344 (5th Cir. 2013), and Murphy
Oil USA, Inc., 361 NLRB 774 (2014), enf. denied in rel-
evant part No. 14-60800, 2015 WL 6457613, ___ F.3d.
___ (5th Cir. 2015), that the Respondent violated Section
8(a)(1) of the Act by maintaining and enforcing an arbi-
tration provision that requires employees, as a condition
of employment, to waive their rights to pursue class or
collective actions involving employment-related claims
in all forums, whether arbitral or judicial.
The Board has considered the decision and the record
in light of the exceptions and briefs1 and, based on the
judge’s application of D. R. Horton and Murphy Oil,
supra, we affirm the judge’s rulings, findings2 and con-
1 We deny the Respondent’s request for oral argument as the record,
exceptions, and briefs adequately present the issues and positions of the
parties.
2 We disagree with our dissenting colleague’s argument that manda-
tory arbitration agreements do not violate the Act for the reasons stated
in Murphy Oil, 361 NLRB 774, 774–794.
The Respondent argues that the complaint is time barred by Sec. 10
(b) because the initial unfair labor practice charge was filed and served
more than 6 months after the Charging Party, Talina Torres, signed and
became subject to the arbitration provision. We reject this argument, as
did the judge, because the Respondent continued to maintain the unlaw-
ful arbitration provision during the 6-month period preceding the filing
of the initial charge. The Board has long held under these circumstanc-
es that maintenance of an unlawful workplace rule, such as the Re-
spondent’s arbitration provision, constitutes a continuing violation that
is not time barred by Sec. 10(b). See PJ Cheese, Inc., 362 NLRB 1452,
1452 (2015); Neiman Marcus Group, Inc., 362 NLRB 1286, 1287 fn. 6
(2015); Cellular Sales of Missouri, LLC, 362 NLRB 241, 241 fn. 7
(2015). It is equally well established that an employer’s enforcement of
an unlawful rule, like the arbitration provision here, independently
violates Sec. 8(a)(1). See Murphy Oil, 792–794. The Respondent
enforced its arbitration provision on January 8, 2013, within the rele-
vant 6-month period before the charge was filed.
To the extent the Respondent argues that Torres was not engaged in
concerted activity in filing a class action wage and hour lawsuit in Los
Angeles Superior Court, we reject that argument. As the Board made
clear in Beyoglu, 362 NLRB 1238 (2015), “the filing of an employ-
ment-related class or collective action by an individual is an attempt to
clusions, and adopt the recommended Order as modified
and set forth in full below.3
ORDER
The National Labor Relations Board orders that the
Respondent, Employers Resource, San Marcos and
Tustin, California, its officers, agents, successors, and
assigns, shall
1. Cease and desist from
(a) Maintaining and/or enforcing a mandatory arbitra-
tion provision that requires employees, as a condition of
initiate, to induce, or to prepare for group action and is therefore con-
duct protected by Section 7.” Id., slip op. at 2. See also D. R. Horton,
357 NLRB 2277, 2279.
We reject the Respondent’s argument that because Torres was no
longer an employee at the time she filed her charge, the complaint
based on her charge should be dismissed. The Board has long held that
the broad definition of “employee” contained in Sec. 2(3) of the Act
covers former employees. See Briggs Mfg. Co., 75 NLRB 569, 571
(1947). Accord: Leslie’s Poolmart, Inc., 362 NLRB 1509, 1509 fn. 2
(2015); PJ Cheese, Inc., 362 NLRB 1452, 1454 fn. 9. Moreover, Sec.
102.9 of the Board’s Rules and Regulations provides that a charge may
be filed by “any person,” without regard to whether that person is a 2(3)
employee.
The Respondent’s claim that the arbitration provision is lawful be-
cause it does not expressly bar class or collective arbitration fails under
our decision in Countrywide Financial Corp., 362 NLRB 1331 (2015).
In Countrywide, the arbitration agreement at issue was also silent with
respect to prohibition of class or collective claims. The Board found
that the employers’ filing in Federal district court a motion to compel
individual arbitration constituted unlawful enforcement of the arbitra-
tion agreement and “completely den[ied] employees their Section 7
right of access to all other forums where they could seek to litigate their
employment claims collectively.” Id. Likewise, here, the Respondent
responded to Torres’ State class action suit by filing a motion to compel
individual arbitration, arguing that the court must enforce the arbitra-
tion agreement by its express terms and not impose any class arbitration
“which was never agreed to by the parties.” Consistent with our deci-
sion in Countrywide, supra, we find that the Respondent’s filing of the
motion to compel effectively denied Torres her Sec. 7 right to all other
forums where she could seek to litigate her collective claims, and that
such conduct is precisely what the Board enjoined in D.R. Horton and
Murphy Oil. See also Lutheran Heritage Village-Livonia, 343 NLRB
646 (2004) (a rule that does not expressly restrict protected activity is
nevertheless unlawful if it has been applied to restrict protected activi-
ty).
We likewise reject, for the reasons stated by the judge, the Respond-
ent’s remaining arguments. Specifically, we finding lacking in merit its
contentions that D.R. Horton and Murphy Oil are distinguishable from
this case because: (1) the Respondent was not Torres’s common-law
employer; (2) the arbitration provision was not a mandatory condition
of employment; (3) it did not maintain the arbitration agreement; and
(4) Torres is not precluded from pursuing a collective action in State
court against her former employer, Beth’s Kitchen, Inc.
3 We shall modify the judge’s recommended Order to conform to the
Board’s standard remedial language, including the requirements that
the Respondent post a remedial notice at its own facility and distribute
it electronically if it customarily communicates with employees in that
manner. See Dr. Pepper Snapple Group, 357 NLRB 1804 (2011). We
shall substitute a new notice to conform to the Order as modified.
EMPLOYERS RESOURCE 645
employment, to waive the right to maintain class or col-
lective actions in all forums, whether arbitral or judicial.
(b) In any like or related manner interfering with, re-
straining, or coercing employees in the exercise of the
rights guaranteed to them by Section 7 of the Act.
2. Take the following affirmative action necessary to
effectuate the policies of the Act.
(a) Rescind the mandatory arbitration provision in all
of its forms, or revise it in all of its forms to make clear
to employees that the arbitration provision does not con-
stitute a waiver of their right to maintain employment-
related joint, class, or collective actions in all forums.
(b) Notify all applicants and current and former em-
ployees who were required to sign or otherwise become
bound to the mandatory arbitration provision in any form
that it has been rescinded or revised and, if revised, pro-
vide them a copy of the revised provision.
(c) Notify the Superior Court of the State of California,
County of Los Angeles, in LASC Case BC488455 that it
has rescinded or revised the mandatory arbitration provi-
sion upon which it based its motion to stay Talina
Torres’ collective lawsuit and to compel individual arbi-
tration of her claim, and inform the court that it no longer
opposes the lawsuit on the basis of the arbitration provi-
sion.
(d) In the manner set forth in the judge’s decision, re-
imburse Talina Torres for any reasonable attorneys’ fees
and litigation expenses that she may have incurred in
opposing the Respondent’s motion to stay the collective
lawsuit and compel individual arbitration.
(e) Within 14 days after service by the Region, dupli-
cate and mail, at its own expense, the attached notice
marked “Appendix” to all current and former employees
who have been covered by its employment agreement
and performed work for its clients at any time since Jan-
uary 8, 2013.
(f) Within 14 days after service by the Region, post at
its facilities in San Marcos and Tustin, California, copies
of the attached notice marked “Appendix.”4 Copies of
the notice, on forms provided by the Region, after being
signed by the Respondent’s authorized representative,
shall be posted and maintained for 60 consecutive days
in conspicuous places including all places where notices
to employees are customarily posted. In addition to
physical posting of paper notices, notices shall be dis-
tributed electronically, such as by email, posting on an
intranet or an internet site, and/or other electronic means,
4 If this Order is enforced by a judgment of the United States court
of appeals, the words in the notice reading “Posted by Order of the
National Labor Relations Board” shall read “Posted Pursuant to a
Judgment of the United States Court of Appeals Enforcing an Order of
the National Labor Relations Board.”
if the Respondent customarily communicates with its
employees by such means. Reasonable steps shall be
taken by the Respondent to ensure that the notices are not
altered, defaced, or covered by any other material.
(g) Within 21 days after service by the Region, file
with the Regional Director for Region 31 a sworn certifi-
cation of a responsible official on a form provided by the
Region attesting to the steps that the Respondent has
taken to comply.
MEMBER MISCIMARRA, dissenting.
In this case, my colleagues find that the Respondent’s
Employment Agreement (the Agreement) violates Sec-
tion 8(a)(1) of the National Labor Relations Act (the Act
or the NLRA) because the Respondent has applied it to
require individual arbitration of non-NLRA employment
claims.1 Talina Torres signed the Agreement, and later
she filed a class-action lawsuit against the Respondent
and Beth’s Kitchen, Inc. in State court alleging Califor-
nia labor law violations. In reliance on the Agreement,
the Respondent filed a Notice of Motion and Motion to
Compel Individual Arbitration, Strike Class Allegations,
and Stay or Dismiss Proceedings (Motion to Compel).2
My colleagues find that the Respondent thereby unlaw-
fully enforced its Agreement. I respectfully dissent from
these findings for the reasons explained in my partial
dissenting opinion in Murphy Oil USA, Inc.3
I agree that an employee may engage in “concerted”
activities for “mutual aid or protection” in relation to a
claim asserted under a statute other than the NLRA.4
1 The Agreement requires that non-NLRA employment claims be re-
solved through arbitration, but it does not expressly prohibit class or
collective arbitration.
2 The Respondent provided payroll and other personnel services to
Beth’s Kitchen, where Torres was employed as a server. The court
granted the Respondent’s motion as to Torres’ claims against the Re-
spondent, but denied it as to her claims against Beth’s Kitchen.
3 361 NLRB 774, 798–808 (2014) (Member Miscimarra, dissenting
in part). The Board majority’s holding in Murphy Oil invalidating
class-action waiver agreements was recently denied enforcement by the
Court of Appeals for the Fifth Circuit. Murphy Oil USA, Inc. v. NLRB,
No. 14-60800, 2015 WL 6457613 (5th Cir. 2015).
4 I agree that non-NLRA claims can give rise to “concerted” activi-
ties engaged in by two or more employees for the “purpose” of “mutual
aid or protection,” which would come within the protection of the
NLRA, Sec. 7. See Murphy Oil, 361 NLRB 774, 798–790 (Member
Miscimarra, dissenting in part). However, the existence or absence of
Sec. 7 protection does not depend on whether non-NLRA claims are
pursued as a class or collective action, but on whether Sec. 7’s statutory
requirements are met—an issue separate and distinct from whether an
individual employee chooses to pursue a claim as a class or collective
action. Id.; see also Beyoglu, 362 NLRB 1238, 1241–1242 (2015)
(Member Miscimarra, dissenting). Here, Torres filed the lawsuit by
herself, and there is no evidence that she ever sought the support of any
other employee. Accordingly, the record fails to establish that Torres
engaged in protected concerted activity. See Beyoglu, above (Member
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
646
However, Section 8(a)(1) of the Act does not vest author-
ity in the Board to dictate any particular procedures per-
taining to the litigation of non-NLRA claims, nor does
the Act render unlawful agreements in which employees
waive class-type treatment of non-NLRA claims. To the
contrary, as discussed in my partial dissenting opinion in
Murphy Oil, the NLRA, Section 9(a) protects the right of
every employee as an “individual” to “present” and “ad-
just” grievances “at any time.”5 This aspect of Section
9(a) is reinforced by Section 7 of the Act, which protects
each employee’s right to “refrain from” exercising the
collective rights enumerated in Section 7. Thus, I be-
lieve it is clear that (i) the NLRA creates no substantive
right for employees to insist on class-type treatment of
non-NLRA claims;6 (ii) a class-waiver agreement per-
taining to non-NLRA claims does not infringe on any
NLRA rights or obligations, which has prompted the
overwhelming majority of courts to reject the Board’s
position regarding class waiver agreements;7 and (iii)
Miscimarra, dissenting) (finding that employee’s individual act of filing
a collective action was not concerted activity).
5 Murphy Oil, above at 803–807 (Member Miscimarra, dissenting in
part). Sec. 9(a) states: “Representatives designated or selected for the
purposes of collective bargaining by the majority of the employees in a
unit appropriate for such purposes, shall be the exclusive representa-
tives of all the employees in such unit for the purposes of collective
bargaining in respect to rates of pay, wages, hours of employment, or
other conditions of employment: Provided, That any individual em-
ployee or a group of employees shall have the right at any time to pre-
sent grievances to their employer and to have such grievances adjusted,
without the intervention of the bargaining representative, as long as the
adjustment is not inconsistent with the terms of a collective-bargaining
contract or agreement then in effect: Provided further, That the bargain-
ing representative has been given opportunity to be present at such
adjustment” (emphasis added). The Act’s legislative history shows that
Congress intended to preserve every individual employee’s right to
“adjust” any employment-related dispute with his or her employer. See
Murphy Oil, above at 804–805 (Member Miscimarra, dissenting in
part).
6 When courts have jurisdiction over non-NLRA claims that are po-
tentially subject to class treatment, the availability of class-type proce-
dures does not rise to the level of a substantive right. See D.R. Horton,
Inc. v. NLRB, 737 F.3d 344, 362 (5th Cir. 2013) (“The use of class
action procedures . . . is not a substantive right.”) (citations omitted),
petition for rehearing en banc denied No. 12-60031 (5th Cir. 2014);
Deposit Guaranty National Bank v. Roper, 445 U.S. 326, 332 (1980)
(“[T]he right of a litigant to employ Rule 23 is a procedural right only,
ancillary to the litigation of substantive claims.”).
7 The Fifth Circuit has twice denied enforcement of Board orders in-
validating a mandatory arbitration agreement that waived class-type
treatment of non-NLRA claims. See Murphy Oil USA, Inc. v. NLRB,
above; D. R. Horton, Inc. v. NLRB, above. The overwhelming majority
of courts considering the Board’s position have likewise rejected it.
See Murphy Oil, 361 NLRB 774, 807 (Member Miscimarra, dissenting
in part); id., 805 fn. 5 (Member Johnson, dissenting) (collecting cases);
see also Patterson v. Raymours Furniture Co., 96 F.Supp., 3d 71 2015
WL 1433219 (S.D.N.Y. 2015); Nanavati v. Adecco USA, Inc., 99
F.Supp.3d 1072 2015 WL 1738152 (N.D. Cal. Apr. 13, 2015), motion
to certify for interlocutory appeal denied 2015 WL 4035072 (N.D. Cal.
enforcement of a class-action waiver as part of an arbitra-
tion agreement is also warranted by the Federal Arbitra-
tion Act (FAA).8 Although questions may arise regard-
ing the enforceability of particular agreements that waive
class or collective litigation of non-NLRA claims, I be-
lieve these questions are exclusively within the province
of the court or other tribunal that, unlike the NLRB, has
jurisdiction over such claims.
Because I believe the Respondent’s Agreement was
lawful under the NLRA, I would find it was similarly
lawful for the Respondent to file a motion in State court
seeking to enforce the Agreement.9 It is relevant that the
State court that had jurisdiction over the non-NLRA
claims granted the Respondent’s motion to compel arbi-
tration. That the Respondent’s motion was reasonably
based is also supported by the multitude of court deci-
sions that have enforced similar agreements.10 As the
Fifth Circuit recently observed after rejecting (for the
second time) the Board’s position regarding the legality
of class waiver agreements: “[I]t is a bit bold for [the
Board] to hold that an employer who followed the rea-
soning of our D. R. Horton decision had no basis in fact
or law or an ‘illegal objective’ in doing so. The Board
June 30, 2015); Brown v. Citicorp Credit Services, No. 1:12-cv-00062-
BLW, 2015 WL 1401604 (D. Idaho Mar. 25, 2015) (granting reconsid-
eration of prior determination that class waiver in arbitration agreement
violated NLRA).
8 For the reasons expressed in my Murphy Oil partial dissent, and
those thoroughly explained in former Member Johnson’s partial dissent
in Murphy Oil, the FAA requires that the arbitration agreement be
enforced according to its terms. Murphy Oil, above at 807 (Member
Miscimarra, dissenting in part); id., at 822–831 (Member Johnson,
dissenting).
9 The Agreement was silent as to whether arbitration may be con-
ducted on a class or collective basis. In finding the Respondent’s Mo-
tion to Compel Individual Arbitration unlawful, my colleagues rely on
Countrywide Financial Corp., 362 NLRB 1331 (2015). In Country-
wide Financial, a Board majority decided that the employer violated
the Act by moving to compel individual arbitration based on an arbitra-
tion agreement that, like the Respondent’s, was silent regarding the
arbitrability of class and collective claims. For the reasons stated in
Member Johnson’s dissent in Countrywide Financial, however, id., at
1339–1341, the Board’s decision in that case is in conflict with the
FAA and Supreme Court precedent construing that statute. The Court
has held that a “party may not be compelled under the FAA to submit
to class arbitration unless there is a contractual basis for concluding that
the party agreed to do so.” Stolt-Nielsen S.A. v. AnimalFeeds Interna-
tional Corp., 559 U.S. 662, 684–685 (2010) (emphasis in original).
Obviously, where an arbitration agreement is silent regarding class
arbitration, there is no such contractual basis. Thus, the Respondent’s
motion to compel individual arbitration was “firmly grounded in the
Supreme Court’s FAA jurisprudence.” Id., slip op. at 9 (Member John-
son, dissenting).
10 See, e.g., Murphy Oil USA, Inc. v. NLRB, above; Johnmohammadi
v. Bloomingdale’s, Inc., 755 F.3d 1072 (9th Cir. 2014); D. R. Horton,
Inc. v. NLRB, above; Owen v. Bristol Care, Inc., 702 F.3d 1050 (8th
Cir. 2013); Sutherland v. Ernst & Young LLP, 726 F.3d 290 (2d Cir.
2013).
EMPLOYERS RESOURCE 647
might want to strike a more respectful balance between
its views and those of circuit courts reviewing its or-
ders.”11 I also believe that any Board finding of a viola-
tion based on the Respondent’s meritorious State court
motion to compel arbitration would improperly risk in-
fringing on the Respondent’s rights under the First
Amendment’s Petition Clause. See Bill Johnson’s Res-
taurants v. NLRB, 461 U.S. 731 (1983); BE & K Con-
struction Co. v. NLRB, 536 U.S. 516 (2002); see also my
partial dissent in Murphy Oil, above, 361 NLRB 774,
808–808. Finally, for similar reasons, I believe the
Board cannot properly require the Respondent to reim-
burse the Charging Party for its attorneys’ fees in the
circumstances presented here. Murphy Oil, above at 808.
Accordingly, I respectfully dissent.
APPENDIX
NOTICE TO EMPLOYEES
POSTED BY ORDER OF THE
NATIONAL LABOR RELATIONS BOARD
An Agency of the United States Government
The National Labor Relations Board has found that we
violated Federal labor law and has ordered us to post and
obey this notice.
FEDERAL LAW GIVES YOU THE RIGHT TO
Form, join, or assist a union
Choose representatives to bargain with us on
your behalf
Act together with other employees for your bene-
fit and protection
Choose not to engage in any of these protected
activities.
WE WILL NOT maintain and/or enforce a mandatory ar-
bitration provision that requires our employees, as a con-
dition of employment, to waive the right to maintain
class or collective actions in all forums, whether arbitral
or judicial.
WE WILL NOT in any like or related manner interfere
with, restrain, or coerce you in the exercise of the rights
listed above.
WE WILL rescind the mandatory arbitration provision
in all of its forms, or revise it in all of its forms to make
clear that the arbitration provision does not constitute a
waiver of your right to maintain employment-related
joint, class, or collective actions in all forums.
WE WILL notify all applicants and current and former
employees who were required to sign or otherwise be-
come bound to the mandatory arbitration provision in all
of its forms that the arbitration provision has been re-
11 Murphy Oil USA, Inc. v. NLRB, above, at fn 3.
scinded or revised and, if revised, WE WILL provide them
a copy of the revised provision.
WE WILL notify the court in which Talina Torres filed
her collective lawsuit that we have rescinded or revised
the mandatory arbitration provision upon which we
based our motion to dismiss her collective lawsuit and
compel individual arbitration, and WE WILL inform the
court that we no longer oppose Talina Torres ‘collective
lawsuit on the basis of that provision.
WE WILL reimburse Talina Torres for any reasonable
attorneys’ fees and litigation expenses that she may have
incurred in opposing our motion to dismiss her collective
lawsuit and compel individual arbitration.
EMPLOYERS RESOURCE
The
Board’s
decision
can
be
found
at
www.nlrb.gov/case/31-CA-097189 or by using the QR code
below. Alternatively, you can obtain a copy of the decision
from the Executive Secretary, National Labor Relations
Board, 1015 Half Street, S.E., Washington, D.C. 20570, or
by calling (202) 273–1940.
Amanda W. Dixon, Esq., for the General Counsel.
Jennifer L. Santa Maria, Esq. (Ogletree, Deakins, Nash, Smoak
& Steward, P.C), for the Respondent.
Shayna E. Dickstein, Esq. (Matern Law Group), for the Charg-
ing Party.
DECISION
STATEMENT OF THE CASE
JEFFREY D. WEDEKIND, Administrative Law Judge. This is
another case involving an alleged unlawful mandatory arbitra-
tion clause. The Charging Party is Talina Torres, who was
employed as a server by Beth’s Kitchen, Inc. (BK) from Sep-
tember 2009 until she was laid off for lack of work in June
2011, and who subsequently filed a wage and hour suit in Cali-
fornia superior court “on behalf of herself and all other persons
similarly situated” in July 2012. The Respondent is Employers
Resource (ER), a self-described “professional employer organi-
zation” (PEO) that provided payroll and other personnel ser-
vices to BK and other employers during the relevant period,
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
648
and was named along with BK as a defendant in Torres’ class
action suit.1
The subject mandatory arbitration clause is contained in the
standard “Employment Agreement” that ER provided to BK
and other California clients to use in hiring new employees.
The provision is silent about whether such wage and hour
claims could be arbitrated on a collective or class basis.2 Nev-
ertheless, it is undisputed that, on January 8, 2013, ER moved
the State court to compel individual arbitration of Torres’ class-
action suit against it pursuant to that provision, citing the Su-
preme Court’s holding in Stolt-Nielsen S.A. v. AnimalFeeds
International Corp., 559 U.S. 662 (2010), that an implicit
agreement to authorize class arbitration may not be inferred
from the contract’s silence on the matter.
The instant complaint alleges that, by filing the foregoing
motion (which the court granted), ER unlawfully maintained
and enforced the mandatory arbitration provision to restrict the
right of employees under the National Labor Relations Act to
engage in concerted legal action. In support, the General
Counsel cites the Board’s recent decision in Murphy Oil USA,
Inc., 361 NLRB 774 (2014). The Board in that case reaffirmed
its prior decision in D. R. Horton, Inc., 357 NLRB 2277 (2012),
enf. denied in relevant part 737 F.3d 344 (5th Cir. 2013), and
held that the respondent employer violated Section 8(a)(1) of
the Act by requiring its employees to sign an agreement, as a
condition of employment, that expressly barred them from pur-
suing collective or class claims either in court or in arbitration,
and by seeking to enforce that agreement in court by moving to
compel individual arbitration of the employees’ pending collec-
tive and class wage and hour claims.
ER contends that the Board lacks jurisdiction over the matter
because BK was Torres “true employer” and because Torres
was no longer an “employee” within the meaning of the Act at
1 BK and its alleged successor in interest Freshlunches, Inc. were al-
so named respondents in the original complaint that issued in this mat-
ter on January 30, 2014 (GC Exh. 1(j)). However, the allegations
against BK and Freshlunches were subsequently settled (GC Exh. 1(q);
Tr. 14). Accordingly, the amended complaint names only ER as a
respondent (GC Exh. 1(aa)).
2 In relevant part, the arbitration provision states:
Employee agrees that any claim, dispute and/or controversy (includ-
ing, but not limited to any claims of discrimination and harassment)
that either Employee or Employers Resource (or its owners, directors,
officers, managers, employees, agents, and parties affiliated with its
employee benefit and health plans) may have against the other, or
which Employee would have against the Worksite Employer (or its
owners, directors, officers, managers, employees, agents, and parties
affiliated with its employee benefit and health plans) which would
otherwise require or allow resort to any court or other governmental
dispute resolution forum arising from, related to, or having any rela-
tionship or connection whatsoever with Employers Resource and/or
the Worksite Employer, whether based on tort, contract, statutory, or
equitable law, or otherwise, (with the sole exception of claims arising
under the National Labor Relations Act which are brought before the
National Labor Relations Board, claims for medical and disability
benefits under the California Workers’ Compensation Act, and Em-
ployment Development Department claims) shall be submitted to and
determined exclusively by binding arbitration under the Federal Arbi-
tration Act . . . . [Jt. Exh. 5.]
the time she filed her lawsuit.3 Alternatively, ER argues that
the allegations are without merit because, unlike in Murphy Oil
and D. R. Horton, Torres and other employees were not re-
quired to sign the employment agreement as a condition of
employment, the arbitration provision does not expressly bar
class or collective arbitration, and Torres filed her lawsuit by
herself, without the support or authorization of any other em-
ployees, and was therefore not engaged in protected “concert-
ed” activity under the Act.4
A hearing to address the foregoing issues was held on April
6 in Los Angeles. Thereafter, on May 11, the General Counsel,
Charging Party Torres, and Respondent ER filed posthearing
briefs.5 After carefully considering those briefs and the entire
record, for the reasons set forth below, I find that ER violated
the Act as alleged.
I. WHETHER ER IS AN “EMPLOYER” LIABLE
UNDER THE ACT
The record supports ER’s contention that BK was Torres’
primary or worksite employer. Although the employment
agreement stated that ER was a party to the agreement and that
Torres was a “co-employee” of both BK and ER,6 BK alone
interviewed, hired, trained, scheduled, and supervised Torres,
and determined her wages and benefits (GC Exh. 2; Tr. 25–27,
31–32, 55–56). Indeed, there is no evidence that Torres ever
had any direct contact with any ER personnel.
However, the General Counsel’s theory of violation does not
turn on whether or to what extent ER was an employer of
Torres. Indeed, the General Counsel made clear at the hearing
that this is not the theory. Rather, the General Counsel’s theory
is that ER is liable under the Act because it is an employer en-
gaged in commerce generally and because of its particular ac-
tions with respect to the mandatory arbitration employment
agreement—specifically, preparing the agreement and provid-
ing it to BK, making itself a party to the agreement, and assert-
ing to the State court that the agreement barred class or collec-
3 ER does not dispute, and the record establishes, that the Board’s
commerce standards for asserting jurisdiction are satisfied. See Tr. 58.
Although ER contends that the underlying unfair labor practice charge
was untimely filed by Torres more than 6 months after she signed the
employment agreement, the contention is without merit. It is well
established that an 8(a)(1) violation may be found when an unlawful
rule or policy is maintained or enforced within 6 months of the charge,
regardless of when the rule or policy became effective. See Cellular
Sales of Missouri, LLC, 362 NLRB 241, 241 (2015), and cases cited
there. Here, the original charge was filed and served on ER on January
24 and 29, 2013, respectively (GC Exh. 1(g), (i)), less than a month
after ER filed the alleged unlawful motion to compel individual arbitra-
tion.
4 ER also argues that the Board’s decisions in Murphy Oil and D. R.
Horton are wrong. However, this is an argument for the Board and the
reviewing courts to address. See D. L. Baker, Inc., 351 NLRB 515, 529
fn. 42 (2007); and Pathmark Stores, 342 NLRB 378 fn. 1 (2004).
5 In evaluating the issues presented in this case, I have not consid-
ered or relied on any of the nonrecord exhibits attached to the Charging
Party’s brief.
6 Jt. Exh. 5. See also GC Exh. 3, Torres’ June 15, 2011 termination
notice, which states that she was being “terminated from . . . employ-
ment with Employers Resource” for lack of work.
EMPLOYERS RESOURCE 649
tive arbitration of Torres’ wage and hour claims against it.
(See Tr. 12–13, 27–31, 43; and GC Br. at 11–15.)7
The General Counsel’s theory is well supported by Board
and court precedent. See New York New York Hotel & Casino,
356 NLRB 907, 912–913 (2011), enfd. 676 F.3d 193 (D.C. Cir.
2012), cert. denied 133 S.Ct. 1580 (2013), and cases cited there
(holding, in a wide variety of circumstances, that an employer
may properly be held accountable for restricting or interfering
with the protected rights of employees regardless of whether it
is an employer of those employees). Contrary to ER’s conten-
tion, there is no rational basis to conclude that this precedent is
inapplicable to the particular circumstances here. Accordingly,
I find that ER is properly named as a respondent employer in
the complaint.
II. WHETHER TORRES IS AN “EMPLOYEE” COVERED
BY THE ACT
ER contends that Torres is not an “employee” covered by the
Act because she was not terminated by BK “as a consequence
of, or in connection with, any current labor dispute or because
of any unfair labor practice,” as provided in Section 2(3) of the
Act. However, Section 2(3) of the Act does not state that for-
mer employees of an employer are only covered by the Act in
such circumstances. Further, it states that the term “employee”
shall include “any employee, and shall not be limited to the
employees of a particular employer, unless [the Act] explicitly
states otherwise.”8 The Board has therefore interpreted the
term broadly to encompass members of the working class gen-
erally, including individuals in circumstances similar to those
here. See Cellular Sales of Missouri, LLC, 362 NLRB 241,
241 fn. 3 & JD. at 6–7 (2015) (finding that the charging party
was an “employee” notwithstanding that he filed his class ac-
tion FLSA suit against the employer after being terminated for
unrelated reasons). Accordingly, I find that Torres is an “em-
ployee” covered by the Act.
III. WHETHER THE EMPLOYMENT AGREEMENT WAS A
CONDITION OF EMPLOYMENT
ER’s chief operations officer, Keith Kuznitz, testified that
ER’s clients, including BK, were not required to use the em-
7 The General Counsel asserts (Br. 14) that ER was actually the sole
party to the agreement with Torres. However, the first line of the
agreement states that it “is entered into by and between the undersigned
employee (Employee), Employers Resource, and the entity to whom
Employee regularly reports (hereinafter the ‘Worksite Employer’).”
8 In full, Sec. 2(3) states:
The term “employee” shall include any employee, and shall not be
limited to the employees of a particular employer, unless this subchap-
ter explicitly states otherwise, and shall include any individual whose
work has ceased as a consequence of, or in connection with, any cur-
rent labor dispute or because of any unfair labor practice, and who has
not obtained any other regular and substantially equivalent employ-
ment, but shall not include any individual employed as an agricultural
laborer, or in the domestic service of any family or person at his home,
or any individual employed by his parent or spouse, or any individual
having the status of an independent contractor, or any individual em-
ployed as a supervisor, or any individual employed by an employer
subject to the Railway Labor Act [45 U.S.C. § 151 et seq.], as amend-
ed from time to time, or by any other person who is not an employer
as herein defined.
ployment agreement, and that BK’s employees did not actually
sign the employment agreement until after their employment
commenced. However, the record as a whole clearly estab-
lishes otherwise. ER’s “Client Service Agreement” with BK
specifically stated that “no employee of [BK] will be covered
by this Agreement, or will become a co-employee of [ER], until
[BK] has completed and delivered to [ER], an enrollment pack-
et for that individual.” It also prohibited BK from altering the
terms of the employment agreement without ER’s written au-
thorization. (GC Exh. 2, secs. 1, 8.b.) Further, it is undisputed
that the employment agreement was included in the “New Em-
ployee Hiring Information Packet” ER provided to BK. Also
included in the new-hire packet were a W-4 tax withholding
form and an I-9 employment eligibility verification form. The
cover page to the packet “instruct[ed]” the employee to “sign”
the “employment agreement” and W-4 and I-9 forms “prior to
starting work,” and stated that the company would be “unable
to process payroll unless these forms are properly completed.”
Consistent with these written instructions, Torres credibly testi-
fied that a BK manager told her she had to sign the documents,
including the employment agreement, in order to get paid, and
that she did, in fact, sign the employment agreement before she
started working. (Jt. Exhs 1–5; Tr. 19–20, 23–24, 37.)9 Ac-
cordingly, in agreement with the General Counsel, I find that,
like the employees in Murphy Oil and D.R. Horton, Torres was
required by ER and BK to sign the employment agreement
containing the mandatory arbitration provision as a condition of
employment.10
IV. WHETHER THE EMPLOYMENT AGREEMENT BARS CLASS OR
COLLECTIVE ARBITRATION
As discussed above, unlike in Murphy Oil and D.R. Horton,
the mandatory arbitration provision here does not expressly bar
class or collective arbitration. However, ER argued in its suc-
cessful January 2013 motion to the State court that, under Stolt-
Nielsen, the provision implicitly or effectively does so. See Jt.
Exhs. 8 and 10. Accordingly, in agreement with the General
Counsel, I find that Murphy Oil and D. R. Horton are not mate-
rially distinguishable, and that the mandatory arbitration provi-
sion here likewise violates Section 8(a)(1) of the Act. See Lu-
theran Heritage Village-Livonia, 343 NLRB 646 (2004) (a rule
that does not expressly restrict protected activity is nevertheless
unlawful if it has been applied to restrict protected activity);
and Chesapeake Energy Corp., 362 NLRB 681 (2015) (Luther-
an Heritage test is properly applied in evaluating whether an
employer’s mandatory arbitration policy unlawfully bars em-
ployees from pursuing employment-related claims on a class or
collective basis in any forum).11
9 Torres’ testimony was uncontroverted; no managers, supervisors,
or other employees of BK were called to testify.
10 In light of this finding (which is consistent with the State court’s
finding that the agreement was presented to Torres “on a take it or
leave it basis,” Jt. Exh. 10, p. 9, it is unnecessary to address the General
Counsel’s alternative argument that the mandatory arbitration provision
violated Sec. 8(a)(1) even if Torres was not required to sign it as a
condition of employment.
11 Under Lutheran Heritage, a rule that does not expressly restrict
protected activity may also be found unlawful if employees would
DECISIONS OF THE NATIONAL LABOR RELATIONS BOARD
650
V. WHETHER TORRES’ LAWSUIT CONSTITUTED PROTECTED
CONCERTED ACTIVITY
As indicated above, ER also contends that Torres’ class ac-
tion wage and hour suit did not constitute “concerted activity”
within the meaning of Section 7 of the Act because Torres was
the sole named plaintiff and she admitted that she never dis-
cussed either the employment agreement or the lawsuit with her
coworkers (Tr. 33–34). However, in D. R. Horton, the Board
specifically held that “an individual who files a class or collec-
tive action regarding wages, hours or working conditions,
whether in court or before an arbitrator, seeks to initiate or
induce group action and is engaged in conduct protected by
Section 7.” 357 NLRB 2277, 2279. The Board subsequently
reaffirmed this holding in Murphy Oil, rejecting the argument
that such a lawsuit is not “concerted” within the meaning of the
Act. 361 NLRB 774, 785–786. I therefore likewise reject ER’s
argument here, and find that Torres’ class action wage and hour
suit constituted protected concerted activity. Accordingly, as
ER’s motion to the State court sought to restrict that activity, it
violated Section 8(a)(1) of the Act. See also Cellular Sales,
above (finding a similar violation on similar facts).
CONCLUSIONS OF LAW
1. ER is an “employer” within the meaning of Section 2(2),
(6), and (7) of the Act.
2. Torres is an “employee” within the meaning of Section
2(3) of the Act.
3. By filing a motion in January 2013 to compel individual
arbitration of Torres’ State court class action wage and hour
claims against it pursuant to its mandatory arbitration employ-
ment agreement with Torres, ER has maintained and enforced
reasonably construe it as restricting such activity. However, the Gen-
eral Counsel does not contend that employees would reasonably con-
strue ER’s mandatory arbitration provision to bar class or collective
arbitration. Rather, the General Counsel contends that the mandatory
arbitration provision is unlawful only because ER applied it to bar class
or collective arbitration by filing a motion in State court to compel
individual arbitration of Torres’ claims against it. See GC Br. at 9–10.
As indicated by ER, the record indicates that Torres has not been
precluded from litigating the classwide wage and hour claims against
BK in court. However, the State court denied BK’s motion to compel
arbitration because it found that the mandatory arbitration provision
was both procedurally and substantively unconscionable with respect to
BK. Thus, the court did not reach whether the provision barred class or
collective arbitration against BK. See Jt. Exh. 10, pp. 13–16. In any
event, whether ER violated the Act as alleged turns on its own actions,
not BK’s actions or the State court’s rulings.
that agreement to restrict the right of employees under the Act
to engage in protected concerted activities, and has thereby
engaged in unfair labor practices affecting commerce within the
meaning of Section 8(a)(1) and Section 2(6) and (7) of the Act.
REMEDY
The appropriate remedy for the violations found is an order
requiring ER to cease and desist from its unlawful conduct and
to take certain affirmative action to effectuate the policies of
the Act. Specifically, ER must rescind or revise the mandatory
arbitration employment agreement, notify Torres, other current
and former employees who executed the agreement, and the
State court that it has done so, and inform the State court that it
no longer opposes Torres’ class action wage and hour suit on
the basis of the agreement. ER must also reimburse Torres for
all reasonable expenses and legal fees incurred in opposing
ER’s unlawful January 8, 2013 motion to compel individual
arbitration of her class action suit, with interest computed and
compounded daily in the manner prescribed in New Horizons,
283 NLRB 1173 (1987), and Kentucky River Medical Center,
356 NLRB 6 (2010). See Murphy Oil and Cellular Sales,
above.12
The appropriate remedy normally also includes a require-
ment that the respondent employer post a notice to employees
at its facilities. However, as discussed above, the record indi-
cates that the employees covered by ER’s employment agree-
ment do not work at ER’s facilities, but at facilities owned
and/or operated by ER’s clients. Therefore, ER must instead
duplicate and mail the notice to all employees who have been
covered by its employment agreement and performed work for
its clients at any time since January 8, 2013. See, e.g., Dr.
Pepper Snapple Group, 357 NLRB 1804, 1804 fn. 1 & JD fn.
28 (2011), and cases cited there.
Accordingly, based on the foregoing findings of fact and
conclusions of law and on the entire record, I issue the follow-
ing recommended13
[Recommended order omitted from publication.]
12 See also Good Samaritan Medical Center, 361 NLRB 1294 (2014)
(ordering rescission of a workplace civility policy that was unlawful
because it had been applied to restrict the exercise of Section 7 rights).
13 If no exceptions are filed as provided by Sec. 102.46 of the
Board’s Rules and Regulations, the findings, conclusions, and recom-
mended Order shall, as provided in Sec. 102.48 of the Rules, be adopt-
ed by the Board and all objections to them shall be deemed waived for
all purposes.