Quality Improvement Organization Manual (Pub. 100-10), Ch. 7 § 7240
Final Quality Concern Determination Notices - (Rev. 4, 07-18-03)
7240 - Final Quality Concern Determination Notices - (Rev. 4, 07-18-03)
A. Confirmed Quality Concern Determination
In addition to the basic elements listed in §7220, the body of these notices must contain
the following elements:
A statement that a QIO physician reviewer has reviewed the medical record and
any additional information provided during the opportunity for discussion;
A summary of the case findings and concerns, including a preferred course of
action which would have improved care, from the Initial/Final Decision portion of
the PRAF (Attaching a copy of the PRAF and referring to the attachment is not
acceptable). Although you may reference the categories for classifying your
concerns, do not use the numbering scheme (e.g., A.1, B.3, C.40, D.99) in your
notice;
A brief statement of your action to be taken. Explain that the results of your
review will be entered into your database for pattern analysis and used for related
analysis activities. Explain that the physician and provider will have ample
opportunity to discuss any patterns involving confirmed quality concerns;
For physician notices, a statement that the provider is also being notified of the
confirmed quality concern. Specify the name of the provider. Do not specify the
name of any other physician(s) you may be notifying;
For provider notices, a statement that the involved physician(s) is also being
notified of the confirmed quality concern. Specify the name of the physician(s);
and
A statement of re-review rights. Specify the method of request (in writing), the
timeframe for the request (30 calendar days), and that the request should include
the reason for disagreement with the determination and any additional information
to be considered in making a re-review determination. Include the name of a QIO
contact person, your address, and telephone number.
B. Favorable Quality Review Determination
In addition to the basic elements listed in §7220, the body of these notices must contain
the following elements:
A statement that a QIO physician reviewer has reviewed the medical record and
any additional information provided during the opportunity for discussion;
A summary of the case findings and concerns, including the basis for your
favorable determination, from the Initial/Final Decision portion of the PRAF
(Attaching a copy of the PRAF and referring to the attachment is not acceptable).
Although you may reference the categories for classifying your concerns, do not
use the numbering scheme (e.g., A.1, B.3, C.40, D.99) in your notice;
A brief statement of your action to be taken. Explain that the results of your
review will be entered into your database for pattern analysis and used for related
analysis activities;
For physician notices, a statement that the provider is also being notified of your
final determination. Do not specify the name of any other physician(s) you may
be notifying; and
For provider notices, a statement that the involved physician(s) is also being
notified of your final determination. Specify the name of the physician(s).