Quality Improvement Organization Manual (Pub. 100-10), Ch. 7 § 7420
QIO Reconsiderations - (Rev. 4, 07-18-03)
7420 - QIO Reconsiderations - (Rev. 4, 07-18-03)
A. Qualifications of a QIO Reconsideration Reviewer
A QIO reconsideration reviewer must meet the qualifications required of a QIO physician
who makes an initial denial determination (See 42 CFR 478.28 and 42 CFR 476.98 for
the eligibility requirements for and responsibilities of physician reviewers, including the
obligation to consult with peers).
The physician reviewer must also be a board-certified or board-eligible specialist in the
same specialty as the physician whose services are being reviewed, and must be
practicing in a setting similar to that of the physician whose services are under review,
except:
If use of a like specialist in a similar setting is impractical for a particular case,
use, if possible, a like specialist who practices in another setting.
If it is impractical for you to meet the conditions listed above, use a board-
certified specialist (or board candidate) in the specialty that matches the services
under review and who practices in a setting similar to that of the physician whose
services are under review. If this is impractical, use a physician reviewer whose
practice includes the services under review and whose practice is located in a
setting similar to that of the physician whose services are under review. When
this is not possible, document the reason(s) in the case file. Also, document the
physician reviewer's qualifications in the case file (See §7430.F).
The physician reviewer must not:
Be the reviewer who made the initial denial determination;
Have participated in developing or executing the beneficiary's treatment plan;
Be in practice with any physician involved in the care of the beneficiary;
Be a member of the beneficiary's family;
Be a governing body member, officer, partner, 5 percent or more owner, or
managing employee in the health care facility where the services were or are to be
furnished; or
Be a member of a reviewer's family, a spouse (other than one who is legally
separated under a decree of divorce or separate maintenance), a child (including a
legally adopted child), grandchild, parent, grandparent, or sibling.
NOTE: A beneficiary's attending physician may not request a specific reviewer to
conduct the reconsideration.
B. Finality of a Reconsidered Determination
Your reconsidered determination is final and binding upon all parties unless:
Reopened and revised by you, either on your own motion or at the request of any
party within l year from the date of the reconsidered determination;
Reopened and revised by you after l year, but within 4 years, because:
• You receive new and material evidence;
• There is a clerical error in the statement of your reconsidered
determination;
• You erred in interpretation or application of Medicare coverage policy; or
• There is an error apparent on the face of the evidence upon which your
reconsidered determination was based.
Reopened and revised by you at any time if the reconsidered determination was
obtained through fraud or an abusive practice (e.g., describing services in such a
way that a wrong conclusion is reached); or
Reversed after appeals filed in accordance with §7440. The Administrative Law
Judge (ALJ) or the Appeals Council, whichever made the final decision, may
reopen and revise its decision in accordance with the procedures set forth in 42
CFR 405.750(b)(1) and (2) which covers reopening and re-reviews under subpart
G of Part 405.
A reconsidered determination, a review of a DRG change, or a decision of an ALJ or the
Appeals Council may be reopened and reviewed at any time if the reconsideration
determination, review, or decision was obtained through fraud or a similar abusive
practice that does not support a formal finding of fraud.