Medicare Claims Processing Manual (Pub. 100-04), Ch. 27 § 50.2
Assisting A/B MAC or DME MAC Action
50.2 - Assisting A/B MAC or DME MAC Action
(Rev. 3468, Issued: 02-18-16, Effective: 12-02-15, Implementation: 12-02-15)
Upon receipt of a request for assistance, the assisting A/B MAC or DME MAC adjusts or
cancels the posted bill, as appropriate, and informs the requesting A/B MAC or DME
MAC by annotating the request form (under explanation of action taken by assisting A/B
MAC or DME MAC) with a description of its action (e.g., adjustment cleared CWF
(date), current dates of service are __________.)
The assisting A/B MAC or DME MAC completes corrective actions within 30 calendar
days of receiving the request. If it cannot complete action within 30 days, provide a
status reply explaining the reasons on a copy of the request form. The assisting A/B MAC
or DME MAC sends a copy of the reply to the RO.
The assisting A/B MAC or DME MAC uses the request form on all correspondence to the
requesting A/B MAC or DME MAC to facilitate association of its response with the
pending action.