Medicare Claims Processing Manual (Pub. 100-04), Ch. 30 § 60.4
Completing the HHCCN
60.4 - Completing the HHCCN
(Rev. 2781, Issued: 09-06-13, Effective: 12-09-13, Implementation: 12-09-13)
A. Notices and General Notice Requirements
The HHCCN and the general instructions for preparing the HHCCN are available for
download at the home health notice link found at
http://www.cms.gov/Medicare/Medicare-General-Information/BNI/index.html.
The notice is available in English and Spanish, and in PDF and Word formats. The
HHCCN is the Office of Management and Budget (OMB) approved standard notice for
use by Medicare HHAs to inform beneficiaries of changes in the POC when required by
the COPs for HHAs. HHAs must use the OMB approved standard notice. HHAs must
not add any customizations to the notice beyond what is permitted by the accompanying
HHCCN form instructions and the guidelines published in this section.
B. Choosing the Correct Language Version
HHAs should choose the appropriate version of the HHCCN based on the language the
beneficiary best understands. When a Spanish-language HHCCN is used, the HHA
should make insertions on the notice in Spanish. If this is impossible, the HHA must take
additional steps needed to assure beneficiary comprehension and document this on the
HHCCN.
If needed, HHAs must provide verbal assistance in other languages to assist beneficiaries
in understanding the document. HHAs should document any types of translation
assistance used in the “Additional Information” section of the notice.
C. Compliance with Paperwork Reduction Act of 1995
Consistent with the Paperwork Reduction Act of 1995, the valid OMB control number for
this information collection appearing on the HHCCN is 0938-1196. The estimated time
required to complete this information collection is 4 minutes for a single notice. This
includes the time to prepare the notice, review it with the beneficiary, and obtain the
beneficiary’s signature.
D. Effective Dates
HHCCNs are effective for HHA use per the OMB assigned date given at the bottom of
each notice unless CMS instructs HHAs otherwise. The routine approval is for 3-year
use. HHAs are expected to exclusively use the effective version of the HHCCN per CMS
directives.