Medicare Financial Management Manual (Pub. 100-06), Ch. 12 § 20.3
Payments of Amounts Owed Medicare
20.3 - Payments of Amounts Owed Medicare
(Rev. 99, Issued: 06-30-06; Effective/Implementation Dates: 10-02-06)
Providers must pay all amounts owed (column 9 of report) at the time the credit balance report is
submitted. Providers must submit payment, by check or adjustment bill.
• Payments by check must also be accompanied by a separate adjustment bill for all
individual credit balances. The FI will ensure that the monies are not collected twice.
• Submission of credit balance information on the CMS-838 detail page will not be
accepted by the FI as a substitute for adjustment bills.
• Claim adjustments, whether as payment or in connection with a check, must be submitted
as adjustment bills (electronic or hard copy). If the claim adjustment was submitted
electronically, this must be shown on the CMS-838 (see instructions for column 11).
• There is a limited exception for MSP credit balances. Federal regulations at 42 CFR
489.20(h) state that “if a provider receives payment for the same services from Medicare
and another payer that is primary to Medicare…” the provider must identify MSP related
credit balances in the report for the quarter in which the credit balance was identified,
even if repayment is not required until after the date the report is due. If the provider is
not submitting a payment (by check or adjustment bill) for an MSP credit balance with
the CMS-838 because of the 60-day rule, the provider must furnish the date the credit
balance was received. Otherwise, the FI must assume that the payment is due and will
issue a recovery demand letter and accrue interest without taking this 60-day period into
consideration.
• If the amount owed Medicare is so large that immediate repayment would cause financial
hardship, you may contact your FI regarding an extended repayment schedule.