State Operations Manual (Pub. 100-07), Ch. 10 § 10009.1
Purpose & Imposition
10009.1 – Purpose & Imposition
(Rev. 221; Issued: 05-10-24; Effective: 05-10-24; Implemetation:05-10-24)
Directed in-service training may be used when the State, CMS, or the temporary manager
believes that education is likely to correct the deficiencies and help the HHA or hospice
program achieve substantial compliance. The requirements for directed in-service training
are specified at §488.855 for HHA and §488.1255 for hospice programs.
Directed in-service training requires the staff of the HHA or hospice program to attend a
specific in-service training program(s). The purpose of directed in-service training is to
provide knowledge to achieve and remain in compliance with Federal requirements. For
example, in circumstances where some, but not all, compliance problems are a result of a
lack of knowledge on the part of the health care provider relative to advances in health care
technology and expectations of favorable patient outcomes, directed in-service training would
benefit the agency. Also, directed in-service could be used in situations where staff
performance results in deficient practice. A directed in-service training program would correct
this deficient practice through retraining the staff in the use of clinically and professionally
sound methods to produce quality outcomes.
Notice of intent to impose directed in-service training must be given at least 15 calendar days
before the effective date of the enforcement action in non-IJ situations and at least 2 calendar
days before the effective date in IJ situations.