Investigation Conducted Directly by the CMS location

5220- Investigation Conducted Directly by the CMS location (Rev. 243; Issued: 06-12-26; Effective: 06-12-26; Implementation: 06-12-26) This less frequent class of complaints includes allegations retained by the CMS location or forwarded to the CMS location by the SA for investigation. The CMS location’s responsibilities vary based on the type of complaint. The CMS location uses the appropriate survey protocol and interpretive guidelines for the provider/supplier. These procedures apply when a direct CMS location investigation is conducted, such as for Federal facilities, Religious Non-Medical Health Care Institutions (RNHCIs), or special situations. When directly investigating, the CMS location begins by ensuring that it or the SA has met all initial data collection and acknowledgement requirements. If the allegation involves an IJ, the CMS location investigates within two working days. Otherwise, the CMS location schedules the investigation based on the severity of the allegation. (See §5075.9 for time frames related to Federal onsite investigations.)