State Operations Manual (Pub. 100-07), Ch. 5 § 5500.1
Control
5500.1 - Control
(Rev. 234; Issued: 09-12-25; Effective: 09-12-25; Implementation: 09-12-25)
The SA establishes a file for the complaint and logs the action into the CLIA Data
System. The system may be manual or automated but must facilitate tracking and
control of all complaints.
NOTE: All complaints alleging noncompliance with CLIA requirements must be entered
into the CLIA Data System.