Initial and Routine Communications with Providers, Suppliers

4.8.3 – Initial and Routine Communications with Providers, Suppliers and Authorized Representatives (Rev. 13821; Issued:06-09-26; Effective: 02-26-26; Implementation: 02-26-26) This section applies to UPICs and the I-MEDIC. UPICs and the I-MEDIC shall use a central, non-specific contractor mailbox for standard communications with providers, suppliers, and/or their authorized representatives. In addition, routine written communication related to investigative activities and administrative actions, including Medical Record Request letters, Notice of Payment Suspension letters, and Final Findings Letters from the UPIC, should contain a point of contact, contractor e-mail/mailbox information, and/or phone numbers for the point of contact should a provider or supplier have questions.