Medicare Program Integrity Manual (Pub. 100-08), Ch. 4 § 4.8.4
Escalation of Inquiries
4.8.4 – Escalation of Inquiries
(Rev. 13821; Issued:06-09-26; Effective: 02-26-26; Implementation: 02-26-26)
This section applies to UPICs and the I-MEDIC, outlining the protocol to be followed
when a provider, supplier, or their authorized representative requests to speak with the
UPIC or I-MEDIC management or has escalated a matter related to an investigation or
administrative action through direct outreach to CMS, Congressional Offices or other
external entities.