HI Commissioner's Memorandum 2021-13H
Gender identity benefit explanations
STATE OF HAWAII
OFFICE OF THE DIRECTOR
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
335 MERCHANT STREET, ROOM 310
P.O. BOX 541
HONOLULU, HAWAII 96809
Phone Number: 586-2850
Fax Number: 586-2856
cca.hawaii.gov
October 6, 2021
MEMORANDUM 2021-13H
To:
All Health Insurance Companies, Mutual Benefit Societies, and
Health Maintenance Organizations Authorized to Write Health
Insurance in Hawai‘i
From:
Colin M. Hayashida, Insurance Commissioner
Subject: Gender identity benefit explanations
The Commissioner urges all insurers, mutual benefit societies, and health maintenance
organizations doing business in Hawai‘i to post on their websites, clear and complete
explanations of coverage for gender identity services1 applicable to their health plans as
soon as possible and at the latest, prior to the effective date of plans for plan year 2022.
The Commissioner also reminds all insurers, mutual benefit societies, and health
maintenance organizations doing business in Hawai‘i that HRS §§ 431:10A-118.3,
432:1-607.3, and 432D-26.3 explicitly prohibit discrimination in health plans, with
respect to participation and coverage, based on actual or perceived gender identity.
The Commissioner further reminds all insurers, mutual benefit societies, and health
maintenance organizations doing business in Hawai‘i that the federal Department of
Health and Human Services issued a notice of interpretation, effective May 10, 2021,
indicating that the Office of Civil Rights “will interpret and enforce [the Patient Protection
and Affordable Care Act] Section 1557’s prohibition on discrimination on the basis of
sex to include: (1) Discrimination on the basis of sexual orientation; and (2)
discrimination on the basis of gender identity.” 86 Fed. Reg. 27,984, 27,985 (May 25,
2021).
1The Commissioner asks that this explanation include, among any other relevant services, an explanation
of coverage and benefits for services related to gender transition.
DAVID Y. IGE
GOVERNOR
JOSH GREEN
LT. GOVERNOR
CATHERINE P. AWAKUNI COLÓN
DIRECTOR
JO ANN M. UCHIDA TAKEUCHI
DEPUTY DIRECTOR
MEMORANDUM 2021-13H
October 6, 2021
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Please contact the Insurance Division’s Health Insurance Branch at
ihealth@dcca.hawaii.gov or 808-586-2804 if you have any questions on this matter.