HI Commissioner's Memorandum 2025-2A
Hawaiʻi Hurricane Relief Fund to Start Accepting Applications
JOSH GREEN, M.D.
GOVERNOR | KE KIAʻĀINA
SYLVIA LUKE
LIEUTENANT GOVERNOR | KA HOPE KIAʻĀINA
STATE OF HAWAIʻI | KA MOKUʻĀINA ʻO HAWAIʻI
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
KA ʻOIHANA PILI KĀLEPA
INSURANCE DIVISION
335 MERCHANT STREET, ROOM 213, HONOLULU, HAWAIʻI 96813
P.O. BOX 3614, HONOLULU, HAWAIʻI 96811
Phone Number: 808-586-2790
Fax Number: 808-587-6714
cca.hawaii.gov/ins/
NADINE Y. ANDO
DIRECTOR | KA LUNA HOʻOKELE
JERRY L. BUMP
ACTING INSURANCE COMMISSIONER
June 20, 2025
MEMORANDUM 2025-2A
To:
Licensed Property Insurance Producers
From:
Jerry L. Bump, Acting Insurance Commissioner
Subject:
Hawaiʻi Hurricane Relief Fund to Start Accepting Applications
For the past year, the Hawaiʻi Insurance Division has assisted the Hawaiʻi Hurricane
Relief Fund (HHRF) board of directors with its efforts to reactivate operations, in the
hope of easing the property insurance crisis. On June 24, 2025, the HHRF will begin
accepting applications for hurricane commercial property insurance coverage for
Condominium and Townhouse Associations of Apartment Owners (AOAOs); all
applications must be submitted through a licensed insurance producer.
Formed in 1993 in response to the devastation caused by Hurricane Iniki, the HHRF was
established to address the gap in property insurance coverage created when many
private insurers withdrew from the hurricane insurance market. As time passed and
private insurers resumed offering hurricane coverage, the HHRF ceased operation and
remained dormant for many years. In 2024, Governor Josh Green, M.D., reactivated the
HHRF to address the growing instability in the property insurance market caused by
major climate events, rapidly rising premiums, and a decrease in available insurers,
which created significant barriers to obtaining coverage for many AOAOs.
Legislation to codify this insurance availability is pending the Governor’s signature and in
the meantime, the policies are available under the Governor’s Seventh Emergency
Proclamation Relating to Condominium Insurance Stabilization dated June 6, 2025.
To be eligible to apply for hurricane insurance under the HHRF, an AOAO must: (1) have
been previously denied hurricane coverage by at least two state licensed insurance
companies operating in Hawaiʻi; and (2) have buildings with a total insured value
exceeding $10 million.
JB
It is important to note that the commercial property insurance policies offered under the
HHRF are limited to hurricane coverage only and this is excess coverage that only can
cover the portion of losses above $10 million. AOAOs must purchase separate primary
insurance to cover hurricane losses up to $10 million.
The HHRF has partnered with the following Hawaiʻi insurance companies that will be
accepting and processing applications and operating as servicing facilities on the
HHRF’s behalf:
HEMIC Insurance Managers, Inc.
Zephyr Insurance Company, Inc.
Evelyn Hara
Director, HEMIC Subsidiaries
HIMIquotes@hemic.com
1001 Bishop St., Suite 2750
Honolulu, HI 96813
808-440-5400
HHRFInfo@zephyrinsurance.com
A signed application form, a signed Affidavit of Diligent Effort form, and declaration
pages for all companion policies must be sent by your insurance producer to the
servicing facility at least 30 days in advance of the desired effective date to submit a
quote. However, the HHRF understands many AOAOs have a June 1 or July 1 effective
date. Therefore, to allow AOAOs to bind coverage for this year, the HHRF is offering a
one-time expedited application process which will forgo the 30-day submission
requirement.
AOAOs can backdate coverage to June 1 by completing a No Known Loss Affidavit form
which states the AOAO has not received any claims from the desired effective date to
date and time of premium payment. This backdating process has been given a one-time
extension by the HHRF Board from 10 working days to one month.
Questions about the HHRF’s policies and rules should be directed to the AOAO’s
insurance producer. Insurance producers can obtain further information about the HHRF
policy, including pricing and a quote, by contacting one of the above servicing partners.
The HHRF does not employ staff to respond to direct public inquiries. Inquiries directed
to the HHRF may be submitted to the contact below:
HHRF Program Administrator
Marsh USA, LLC
Teri Fabry
808-585-3500
hhrf@marsh.com
For more information, including the policy form, underwriting guidelines, and application,
please visit https://cca.hawaii.gov/ins/hhrf/.