HI Commissioner's Memorandum 2025-3LIC
Licensing Requirements for Third-Party Administrators Selling or Administering Travel Insurance
JOSH GREEN, M.D.
GOVERNOR | KE KIAʻĀINA
SYLVIA LUKE
LIEUTENANT GOVERNOR | KA HOPE KIAʻĀINA
STATE OF HAWAII | KA MOKUʻĀINA ʻO HAWAIʻI
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
KA ʻOIHANA PILI KĀLEPA
INSURANCE DIVISION
335 MERCHANT STREET, ROOM 213, HONOLULU, HAWAII 96813
P.O. BOX 3614, HONOLULU, HAWAII 96811
Phone Number: (808) 586-2790
Fax Number: (808) 587-6714
cca.hawaii.gov/ins/
NADINE Y. ANDO
DIRECTOR | KA LUNA HOʻOKELE
JERRY L. BUMP
ACTING INSURANCE COMMISSIONER
July 2, 2025
MEMORANDUM 2025-3LIC
To:
All Third-Party Administrators
From:
Jerry L. Bump, Acting Insurance Commissioner
Subject:
Licensing Requirements for Third-Party Administrators Selling or
Administering Travel Insurance
The purpose of this Memorandum is to provide guidance to third-party
administrators (“TPA”) regarding new requirements under the Hawaii Travel Insurance
Act. The Hawaii Travel Insurance Act took effect on July 1, 2025, a copy of which is
available at:
https://www.capitol.hawaii.gov/session/measure_indiv.aspx?billtype=HB&billnumber=97
&year=2025.
All TPAs intending to sell, underwrite, or adjust claims of travel insurance in
Hawaii, must designate an employee who is a licensed individual producer with property
and casualty lines of authority to serve as a designated responsible producer. Affected
TPAs licensed prior to July 1, 2025, must submit the designated employee’s name,
National Producer Number, email, and phone number via email to the Licensing Branch
at inslic@dcca.hawaii.gov.
For anyone applying for a TPA license on or after July 1, 2025, please complete
the updated “Form TPA Checklist” (July 2025). The updated “Form TPA Checklist”
(July 2025) can be found on the Insurance Division’s website at:
https://cca.hawaii.gov/ins/producers/forms/. Applicants must submit all required
documents listed on the TPA checklist online via the National Insurance Producer
Registry Attachment Warehouse.
Contact Licensing Branch at inslic@dcca.hawaii.gov or call 808-586-2788 if you
have any questions.
JB