Fiscal Employer Agent (Fea): Annual Participant Survey

01. Requirement to Conduct Annual Participant Satisfaction Survey. Starting October 1 of each calendar year, each provider who has been providing services for at least six (6) months must conduct an annual participant satisfaction survey. (7-1-26) a. Three (3) weeks prior to the survey launch, the provider must present the questions to the Department staff for approval. (7-1-26) b. Once the questions are approved by the Department, the provider can send out the survey. (7-1-26) c. The provider must survey its participants who receive services under the CDCS option, including those whose primary language is other than English. (7-1-26) d. The provider must provide options for participants to respond to the surveys, other than by mail. (7-1-26) 02. Requirement to Provide Results of Annual Participant Satisfaction Survey. The provider must provide the results of the surveys to the Department in a comprehensive report, along with the completed surveys, by the 15th of December each calendar year. (7-1-26)