Return Of Deposit -- Lecs (Rule 105)

01. Former Customers. Upon termination of service the telephone company will credit the deposit, with accrued interest, to the final bill then promptly return any remaining balance to the customer. (7-1-25) 02. Existing Customers. If the customer has paid all undisputed bills and has no more than one (1) late payment during the past twelve (12) consecutive months of service, the telephone company will promptly return the deposit, with accrued interest by crediting the customer’s current account or issuing a refund. (7-1-25) 03. Retention During Dispute. The local exchange company may retain the deposit pending resolution of a dispute over termination of service. If the deposit is later refunded to the customer, the local exchange company will pay interest at the annual rates established in Rule 104 for the entire period over which the deposit was held. (3-31-22) IDAHO ADMINISTRATIVE CODE IDAPA 31.41.01 Public Utilities Commission Telephone Customer Relations Rules Section 106 Page 7 04. Early Return of Deposit. A local exchange company may refund a deposit plus accrued interest in whole or part at any time before the time prescribed in this rule. (3-31-22)