Paytelephone Emergency Access Required (Rule 503)

01. Access to Emergency Services. All telephones connected to an OSP are required: (3-31-22) a. To provide direct access to a local exchange company operator for access to emergency services by dialing “0” (except for OSP customers like hotels, motels, hospitals, dormitories, etc., that direct “0” calls to a person on the OSP customer's premises), and (3-31-22) IDAHO ADMINISTRATIVE CODE IDAPA 31.41.01 Public Utilities Commission Telephone Customer Relations Rules Section 504 Page 18 b. Where available, to provide direct access to emergency service providers by dialing “911”, unless exempted by the Commission pursuant to Rule 102.02 of this rule. Unless exempted, access to the OSP network (other than the local exchange company's) may be made through any other access number or keypad symbol. Exempted providers are required to maintain current lists of local emergency numbers. (3-31-22) c. Provide or pass through the information required by Enhanced 911 service providers, including but not limited to, signaling system seven (“SS7”) and automatic number identification (“ANI”). (3-31-22) 02. Emergency Dialing Instructions. All pay telephones owned or controlled by the OSP customer must be posted with emergency dialing instructions. (3-31-22) 504. PAYTELEPHONE APPROVED INSTRUMENTS -- OPERATION OF INSTRUMENTS (RULE 504). 01. Registered or Exempt Instruments. All PSPs connecting pay telephones to the network must connect pay telephone instruments that: (3-31-22) a. Are registered under 47 CFR Part 68 of the Federal Communications Commission (FCC) Rules and Regulations (October 1, 2000) and comply with all Americans with Disabilities Act (ADA) requirements listed in the Code of Federal Regulations at 28 CFR Part 36 (July 1, 2000) and the Americans with Disabilities Act Accessibility Guidelines for Buildings and Facilities (“ADAAG”) (July 1, 2000). (3-31-22) b. If not registered, are connected behind a protective coupler registered under Part 68 of the FCC Rules and Regulations; or (3-31-22) c. Are exempted from registration by the FCC. See Title 47, Part 68.1 through 68.318 (October 1, 2000). (3-31-22) 02. Instruments for the Hearing Impaired. All owners of PSPs connecting pay telephones to the network must connect pay telephones that comply with the requirements of the Telecommunications for the Disabled Act of 1982 (January 3, 1983) and 47 CFR. Parts 68.112 and 68.316 (October 1, 2000) (which address access to the handicapped and hearing aid compatibility). (3-31-22)