4 Ill. Adm. Code 875.60
Final Level
Section 875
Section 875.60 Final Level
a) If the grievance has not been resolved at the Designated
Coordinator Level to the satisfaction of the Complainant, the Complainant may
submit a copy of the Grievance Form and Designated Coordinator's response to
the Director of the Department for final review. The Complainant shall submit
these documents to the Director, together with a short written statement
explaining the reason(s) for dissatisfaction with the Designated Coordinator's
written response, within five (5) business days after receipt by the Complainant
of the Designated Coordinator's response.
b) The Director shall appoint a 3-member panel to review the
grievance at the Final Level. One member so appointed shall be designated
chairperson of the panel. The Designated Coordinator, or any representative of
the Designated Coordinator, who conducted the investigation at the Designated
Coordinator Level, may not be a member of the panel.
c) The Complainant shall be afforded an opportunity to appear
before the panel. Complainant shall have a right to appoint a representative
to appear on his/her behalf. Such appearance before the panel shall be an
informal meeting to discuss the matter at issue. The panel shall review the
Designated Coordinator's written response and may conduct interviews and seek
advice as it deems appropriate.
d) Upon reaching a concurrence, the panel shall make
recommendations in writing to the Director as to the proper resolution of the
grievance. All recommendations shall include reasons for such recommendations
and shall bear the signatures of the concurring panel members. A dissenting
member of the panel may make a recommendation to the Director in writing and
shall sign such recommendation.
e) Upon receipt of recommendations from the panel, the Director
shall approve, disapprove or modify the panel's recommendations, rendering a
decision thereon in writing that states the basis for the decision, and cause a
copy of the decision to be served on the Complainant. If the Director
disapproves or modifies the panel's recommendations, the Director shall in the
written decision state the reasons for such disapproval or modification. The
Director's decision shall be the final decision of the Department on the
grievance.
f) The Grievance Form, the Designated Coordinator's response, the
statement of the reasons for dissatisfaction, the recommendations of the panel
and the decision of the Director shall be maintained in accordance with the
State Records Act (Ill. Rev. Stat. 1991, ch. 116, par. 43.3 et seq.), or as
otherwise required by law.