83 Ill. Adm. Code 730.515
Central Office Administrative Requirements
Section 730
Section 730.515 Central
Office Administrative Requirements
a) Central office capacity and equipment shall be sufficient to provide
a dial tone within three seconds on 95% of all calls placed during the busy
hour of any given day. Whenever the dial tone rate falls below 95%, the local
exchange carrier shall take corrective action and report such action to the
Commission within 15% business days after the end of the month in which the
violation occurred.
b) For purposes of subsection (a), the percent of calls that
obtained dial tone within three seconds shall be derived by dividing the total
number of customer dialing attempts during the busy hour that obtained dial
tone within three seconds by the total number of customer attempts to obtain
dial tone during the busy hour.
c) Each central office shall be equipped with alarms to indicate
failures or improper functions.
d) Either operator or mechanized intercept service shall be
provided for nonworking or changed terminating numbers until the numbers are
assigned or reassigned.
e) All remote switching units are to be equipped to continue to
perform basic internal switching functions if a base unit connection is
interrupted.
f) Whenever a local exchange carrier fails to meet the monthly
objectives contained in this section, it shall report that fact to the
Commission's Telecommunications Division, with a statement of the reasons for
such failure, within 15 days after the end of the respective month.