83 Ill. Adm. Code 730.520
Interoffice Trunks
Section 730
Section 730.520 Interoffice
Trunks
a) Local interoffice trunks and intraoffice trunks, interoffice
toll trunks, and the intertoll trunk and any related switching components shall
be engineered so that at least 98% of calls shall not encounter an All Trunks
Busy (ATB) condition and at least 98% of properly dialed incoming interMSA
calls, during the busy hour, shall receive ringing signal, station busy tone,
or intercept (other than ATB) on the first attempt. When the completion rate
falls below 98% for three consecutive months, corrective action shall be
initiated and such action reported to the Commission.
b) For purposes of subsection (a), the information required to be
reported shall be calculated by capturing total call attempts (local, toll,
DDD, or inter/intraoffice) and calls that do not encounter an ATB condition
that are going through trunk groups controlled by the reporting entity during
the busy hour. Calls that do not encounter an ATB condition should be divided
by Total Trunk Attempts to derive the percent of calls completed without
encountering an ATB. The calculation should be performed for each base unit
and all remotes that home on each base. Measurements for all of the base and
remote units should be added to provide a statewide basis.