89 Ill. Adm. Code 123.250
Appeals
Section 123.250 Appeals
a) Any
person who applies for or receives benefits under the program shall have the
right to appeal any of the following actions:
1) Refusal to accept an
application.
2) Denial
of an application or cancellation at the annual renewal including denial based
on failure to meet one or more of the eligibility requirements specified in
this Part. If the denial or cancellation is not upheld on appeal, coverage
under the program shall be retroactive to the date the coverage would have
commenced had the application or annual determination been approved. However,
it will be at the family's option whether coverage following a successful
appeal shall be prospective only for the remainder of the 12-month period
following application or retroactive to the date the coverage would have
commenced had the application been approved. All premium and co-payment
requirements shall apply to the retroactive period.
3) Termination
of coverage based on failure to continue to meet one or more of the eligibility
requirements specified in this Part. If the termination is not upheld on
appeal and benefits were not continued during the appeal, coverage under the program
shall be reinstated retroactive to the termination date. However, it will be
at the family's option whether coverage following a successful appeal shall be
prospective only for the remainder of the 12-month period following application
or retroactive to the date of termination. All premium and co-payment
requirements shall apply to any retroactive period.
4) Determination
of the amount of the premium or co-payments required. Coverage and any premium
or co-payment requirements, as set forth in this Part, shall remain in force
during the appeal process.
b) In
addition to the actions that are appealable under subsection (a) of this
Section, individuals shall have the right to appeal any of the following
actions:
1) Termination of coverage
due to non-payment of the required premium.
2) Denial
of payment for a medical service or item that requires prior approval.
3) Decision
granting prior approval for a lesser or different medical service or item than
was originally requested.
c) Individuals may initiate
the appeal process by:
1) Filing
a written, signed request for a hearing directed to the Department's Fair
Hearings Section;
2) Calling a toll free
telephone number designated by the Department.
d) The
request for a hearing may be filed by the individual affected by the action or by
the individual's authorized representative.
e) For
purposes of initiating the appeal process, a copy of a written, signed request
for a hearing is considered the same as the original written, signed request.
f) The
request for a hearing must be filed no later than 60 days after notice of the
appealable action has been given.
g) If an
appeal is initiated within ten calendar days after the notice of intended
Department action and the individual specifically requests that the benefits be
continued, benefits shall be continued at the level in effect prior to the
proposed action, pending the results of the fair hearing process. All co-payment
obligations, including premiums, must be met during the period.
h) The
provisions of Subpart A of the Department's administrative rules at 89 Ill.
Adm. Code 104, Practice in Administrative Hearings, shall govern the handling
of appeals and the conduct of hearings under the program.
i) An
individual can, prior to a decision being rendered on the appeal, reapply for
the program.