89 Ill. Adm. Code 125.245
Appeals
Section 125
Section 125.245 Appeals
a) Any person who applies for or receives assistance under the
Program shall have the right to appeal any of the following actions:
1) Refusal to accept an application.
2) Denial of an application or cancellation at the annual renewal,
including denial based on failure to meet one or more of the eligibility
requirements specified in this Part. If the denial or cancellation is not
upheld on appeal, coverage under the Program shall be retroactive to the date
the coverage would have commenced had the application or annual determination
been approved. However, if the individual is eligible for All Kids Premium
Level 1, it will be at the family's option whether coverage following a
successful appeal shall be prospective only for the remainder of the 12-month
period following application or retroactive to the date the coverage would have
commenced had the application been approved. All premium and copayment
requirements shall apply to the retroactive period.
3) Termination of coverage based on failure to continue to meet
one or more of the eligibility requirements specified in this Part. If the
termination is not upheld on appeal and benefits were not continued during the
appeal, coverage under the Program shall be reinstated retroactive to the
termination date. However, if an individual is eligible for All Kids Premium Level
1, it will be at the family's option whether coverage following a successful
appeal shall be prospective only for the remainder of the 12-month period
following application or retroactive to the date of termination. All premium
and copayment requirements shall apply to any retroactive period.
4) Determination of the amount of the premium or copayments
required. Coverage and any premium or copayment requirements, as determined
by the Department, shall remain in force during the appeal process.
b) In addition to the actions that are appealable under
subsection (a), individuals covered under the All Kids Health Plan shall have
the right to appeal any of the following actions:
1) Termination of coverage due to non-payment of the required
premium.
2) Denial of payment for a medical service or item that requires
prior approval.
3) Decision granting prior approval for a lesser or different
medical service or item than was originally requested.
c) The Department's decision to deny an application due to
closing of enrollment for the Program shall not be appealable.
d) Individuals may initiate the appeal process by:
1) Filing a written, signed request for a hearing directed to the
Department's Assistance Hearings Section;
2) Calling a toll free telephone number (800/435-0774, or as
designated by the Department).
e) The request for a hearing may be filed by the individual
affected by the action or by the individual's authorized representative.
f) For purposes of initiating the appeal process, a copy of a
written, signed request for a hearing is considered the same as the original
written, signed request.
g) The request for a hearing must be filed no later than 60 days
after notice of the appealable action has been given.
h) If an appeal is initiated within 10 calendar days after the
notice of intended Department action and the individual specifically requests
that the benefits be continued, benefits shall be continued at the level in
effect prior to the proposed action, pending the results of the fair hearing process.
All copayment obligations, including premiums, must be met during the period.
i) The provisions of Subpart A of the Department's
administrative rules at 89 Ill. Adm. Code 104 (Practice in Administrative
Hearings) shall govern the handling of appeals and the conduct of hearings
under the Program.
j) An individual can, prior to a decision being rendered on the
appeal, reapply for the Program.