IN Bulletin 36
Agent Service and Billing Fees
Bulletin 36
AGENT SERVICE AND BILLING FEES
July 2, 1979
The Indiana Department of Insurance has received several complaints from policyholders,
relating that agents, when invoicing insurance premiums, are charging insureds additional fees identified
as billing charges or professional service fee.
These charges are in direct conflict with the provisions of Indiana Insurance Code 27-1-22-3 and
Indiana Insurance Code 27-4-1-4. The Act applies to all companies and individuals engaged in the
business of insurance in the State of Indiana.
This bulletin does not apply to legally generated costs such as premium financing nor to
installment charges made by insurance companies for periodic premium payments, providing such
charges are included in the rate filed with the Department.
Therefore, all agents engaged in the activity of imposing service or billing fees to policy
premiums, shall immediately cease charging insureds the additional fees. Insurance companies shall not
permit agents to add such charges to policies which they have issued.
H. P. Hudson
INSURANCE COMMISSIONER