LAC 48:I.7741. Branch Offices and Satellites of Nurse Staffing Agency Providers

A. Nurse staffing agency providers with branch offices or satellite locations shall meet the following: 1. No branch office or satellite location may be opened without prior written approval from HSS. In order for a branch office or satellite location to be approved, the parent NSA shall have maintained a full licensure for the previous 12-month period. 2. The department may consider the following in making a determination whether to approve a branch office or a satellite location: a. compliance history of the NSA to include the areas of deficiencies or noncompliance(s) cited within the last 12 months; b. the nature and severity of any substantiated complaints within the last 12 months; c. if the existing NSA has more than six validated complaints in one biennial licensed period; d. if the parent NSA currently has a provisional license; e. if the parent NSA currently is in a settlement agreement with the department; f. if the parent NSA is currently under license revocation or denial of license renewal; g. if the parent NSA is currently undergoing a change of ownership; and h. if any adverse action has been taken against the license of other NSAs operated by the owner of the parent NSA within the previous two-year period. 3. The branch office or satellite location shall be held out to the public as a branch office or satellite of the parent NSA so that the public will be aware of the identity of the NSA operating the branch office or satellite. a. Reference to the name of the parent agency shall be contained in any written documents, signs, or other promotional materials relating to the branch office or satellite. 4. Personnel files shall be readily accessible at the branch office or satellite location. 5. A branch office or a satellite location is subject to survey, including complaint surveys, by the department at any time to determine compliance with minimum licensing standards. 6. A branch office or a satellite location shall: a. post and maintain regular office hours in accordance with §7739.B; and b. staff the branch office or satellite location with at least one employee or contracted staff, on duty at the business location or available by telecommunication during the days and hours of operation as stated on the licensing application. 7. Each branch office or satellite location shall: a. fall under the license of the parent agency; and b. be assessed the required fee, assessed at the time the license application is made and once every two years thereafter for renewal of the branch office or satellite license. This fee is non-refundable and is in addition to any other fees that may be assessed in accordance with applicable laws, rules, regulations and standards. 8. Existing branch office or satellite location approvals will be renewed at the time of the parent agency’s license renewal, if the parent agency meets the requirements for licensure.