LAC 4:XVII.519. Requesting Stored Records

A. An agency may request access to or check out the agency's records by following these procedures: 1. The agency must contact the records center by either phone or email requesting access to or checking out a file(s) or box(es) by listing the records center box number for the boxes being requested and providing the file name(s) if particular files are being requested. 2. Requests will be processed on a first-come, first-serve basis. 3. The records center will contact the agency's records officer when the records in question are ready for review or pick-up. Upon arrival at the records center, agency personnel will be required to show proper identification before access to the records will be granted. 4. To check out records from the records center, an employee from the depositing agency shall sign acknowledging he has received the requested boxes and/or files. 5. Once an agency checks out a record, the responsibility for the record returns to the agency.