LAC 50:XXI.1121. Policy and Procedures

A. The F/EA shall have written policies and procedures approved by the owner or governing body which must be implemented and followed that address at a minimum the following: 1. confidentiality and confidentiality agreements; 2. security of files; 3. publicity and marketing, including the prohibition of illegal or coercive inducement, solicitation, and kickbacks; 4. personnel; 5. grievance procedures; 6. emergency preparedness; 7. procedures for reporting suspected abuse, neglect, exploitation, and extortion; 8. procedures for reporting suspected fraud; 9. documentation; and 10. enrollment/disenrollment procedures.