MA Bulletin 2019-03
Guidance Regarding Open Enrollment Period for Benefit Year 2020; Issued 7/12/2019
CHARLES D. BAKER
GOVERNOR
KARYN E. POLITO
LIEUTENANT GOVERNOR
COMMONWEALTH OF MASSACHUSETTS
Office of Consumer Affairs and Business Regulation
DIVISION OF INSURANCE
1000 Washington Street, Suite 810 • Boston, MA 02118-6200
(617) 521-7794 • Toll-free (877) 563-4467
http://www.mass.gov/doi
MIKE KENNEALY
SECRETARY OF HOUSING AND
ECONOMIC DEVELOPMENT
EDWARD A. PALLESCHI
UNDERSECRETARY OF CONSUMER AFFAIRS
AND BUSINESS REGULATION
GARY D. ANDERSON
COMMISSIONER OF INSURANCE
# Bulletin 2019-03
To: Commercial Health Insurers, Blue Cross and Blue Shield of Massachusetts, Inc., and
Health Maintenance Organizations
From: Gary D. Anderson, Commissioner of Insurance
Date: July 12, 2019
Re: Guidance Regarding Open Enrollment Period for Benefit Year 2020
The Massachusetts Division of Insurance (the “Division”) is issuing this Bulletin 2019-03:
Guidance Regarding Open Enrollment Period for Benefit Year 2020 (“Bulletin”) to provide
guidance in connection with the 2020 open enrollment period for the Commonwealth of
Massachusetts. The Division has collaborated with the Commonwealth Health Insurance Connector
Authority (the “Connector”) in developing this Bulletin, which supplements Bulletin 2014-11: Open
Enrollment for Insured Health Benefit Plans.
Pursuant to 45 C.F.R. § 155.410, for the 2018 benefit year and beyond, the U.S. Department of
Health and Human Services (“HHS”) has established that the annual exchange open enrollment period
would commence on November 1st and extends through December 15th of the calendar year preceding
the benefit year. However, HHS has permitted states with their own state-based exchanges to
implement a Special Enrollment Period to extend open enrollment under existing authority.
The Connector has implemented a Special Enrollment Period and has informed the Division that the
Massachusetts open enrollment period for eligible individuals will begin November 1, 2019, and end
on January 23, 2020.
M.G.L. c. 176J, § 4(a)(3) provides that the “open enrollment period shall be from October 15 to
December 7, inclusive, unless otherwise designated by the Commissioner.” To ensure that the dates
of the open enrollment period both on and off the Connector are the same, the 2020 benefit-year
open enrollment period for the commercial non-group market will also run from
November 1, 2019 through January 23, 2020. For persons enrolling through the Connector, the
January 23rd open enrollment closing date aligns with the Connector’s plan selection and due dates for
payment on the 23rd of the month and will allow consumers some additional time to enroll in or
switch health plans.
If you have any questions about this Bulletin, please contact Niels Puetthoff, Director of
Bureau of Managed Care, at (617) 521-7326 or Niels.Puetthoff@mass.gov.