MA Bulletin 2019-04
Copayments for Partial Fills of Opioid Products; Issued 8/29/2019
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COMMONWEALTH OF MASSACHUSETTS
Office of Consumer Affairs and Business Regulation
DIVISION OF INSURANCE
1000 Washington Street, Suite 810 • Boston, MA 02118-6200
(617) 521-7794 • Toll-free (877) 563-4467
http://www.mass.gov/doi
CHARLES D. BAKER
GOVERNOR
KARYN E. POLITO
LIEUTENANT GOVERNOR
MIKE KENNEALY
SECRETARY OF HOUSING AND
ECONOMIC DEVELOPMENT
EDWARD A. PALLESCHI
UNDERSECRETARY OF CONSUMER AFFAIRS
AND BUSINESS REGULATION
GARY D. ANDERSON
COMMISSIONER OF INSURANCE
### BULLETIN 2019-04
To: Commercial Health Insurers, Blue Cross and Blue Shield of Massachusetts, Inc.,
and Health Maintenance Organizations
From: Gary D. Anderson, Commissioner of Insurance
Date: August 29, 2019
Re: Copayments for Partial Fills of Opioid Products
The Division of Insurance (“Division”) issues this Bulletin to Commercial Health Insurers, Blue
Cross and Blue Shield of Massachusetts, Inc., and Health Maintenance Organizations offering
insured health benefit plans in Massachusetts (collectively, “Carriers”).
This Bulletin provides guidance to Carriers about the provisions of SECTIONS 81, 85, 88 and 91
of Chapter 208 of the Acts of 2018, which require that Carriers “shall provide, for any covered
drug that is a narcotic substance contained in schedule II pursuant to [M.G.L.] chapter 94C and
subject to cost sharing, that if a person receives a prescription filled in a lesser quantity pursuant
to section 18 of said chapter 94C, said person shall not be subject to an additional payment
obligation, including, but not limited to, co-payments, if said person fills the remaining portion of
the prescription.”
The Division expects Carriers to take steps, in collaboration with their network pharmacies, to
ensure that covered persons who elect to fill a prescription for a narcotic substance contained in
schedule II, as identified by the Massachusetts Department of Public Health according to
M.G.L. c. 94C, in a lesser quantity than prescribed are not subject to additional cost-sharing when
filling the remainder of the prescription. If carriers are not immediately able to implement
technological changes to existing systems to accomplish the provisions of these sections, the
Division will expect Carriers to implement manual processes to accomplish the requirements of
these sections until necessary technological changes may be in place.
Carriers are expected to forward materials to the Division by October 31, 2019 to identify the
processes that will be established to ensure that covered persons will not ultimately be responsible
for additional cost-sharing when filling the remainder of existing opioid prescriptions. These
Bulletin 2019-04
August 29, 2019
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processes could, for example, involve requiring pharmacists to contact the Carrier or Carrier's pharmacy benefit manager at the point-of-sale to alert the Carrier or pharmacy benefit manager that the member is filling the remainder of a prior prescription so that the Carrier or its pharmacy benefit manager may waive any copayment that may be associated with a subsequent fill of the same prescription.
If you have any questions about this Bulletin, please contact Kevin Beagan, Division of Insurance at (617) 521-7323 or kevin.beagan@mass.gov.