103 CMR 491.12

Grievance and Appellate Decisions

Year: 2026Length: 61 wordsOfficial source
The IGC shall render decisions on grievances. The Superintendent shall serve as the appellate authority. When a grievance pertains to the grievance policy, institution grievance procedures, application of the grievance process, or other matters that, in the opinion of the Superintendent, present a potential conflict of interest, the Superintendent may designate an alternate IGC to investigate and/or render the grievance decision.
103 CMR 491.12: Grievance and Appellate Decisions | Justis AI