103 CMR 491.13
Sexual Abuse Grievances
(1) Time limits established in 103 CMR 491.14(1) shall not apply to grievances alleging sexual
abuse.
(2) Inmates shall not be required to exhaust informal processes with regard to allegations of
sexual abuse.
(3) Inmates shall submit grievances regarding sexual assault/abuse in accordance with
103 CMR 491.13(4). An inmate shall not be required to submit their grievance to a staff
member who is the subject of the grievance.
(4) All grievances containing allegations of sexual assault/abuse for inmate on inmate
allegations will be investigated in accordance with 103 DOC 519: Sexually Abusive Behavior
Prevention and Intervention. Staff on inmate allegations will be addressed in accordance with
103 DOC 522: Internal Affairs Unit, and/or 103 DOC 519. Additionally, whenever a grievance
pertaining to sexual abuse has been referred for investigation, inmates will be notified of the
action taken within the grievance decision. A separate response from the Commissioner's
designee will be provided upon conclusion of the indicated investigation.
(5) Allegations of sexual abuse reported by third parties, including, but not limited to, other
inmates, staff members, family members, attorneys, and outside advocates, shall be addressed
in accordance with 103 DOC 519: Sexually Abusive Behavior Prevention and Intervention
and/or 103 DOC 522: Internal Affairs Unit. The Department of Correction shall document if
an inmate declines to have the request processed on his or her behalf.
(6) Whenever an inmate files an emergency grievance alleging that he or she is at a substantial
risk of imminent sexual abuse, the grievance shall be responded to within 48 hours of receipt.
Emergency grievance appeals shall be responded to within five calendar days of receipt.
Responding staff should take into consideration weekends and holidays and shall respond on the
business day prior to the weekend and/or holiday when necessary to ensure timely response. No
timeframe extensions shall be authorized for grievance and grievance appeal responses for sexual
abuse grievances.
(7) During non-business hours, inmates shall report allegations of sexual abuse verbally to
institution staff, who shall promptly report the allegations to the Shift Commander. Upon receipt
of information that an inmate has been sexually abused, the Shift Commander shall ensure that
proper protocol is followed in order to protect the potential victim and preserve any evidence.
(8) The absence of a grievance response after six months shall be deemed a denial of the
grievance.