761 CMR 22.05
Loan File
Servicer or its agent shall maintain a Loan File for each Mortgage Loan as set forth in 761 CMR
21.70;itshall contain all documents to be held by Servicer, as well as all legal notices, correspondence,
forms, reports and results of conversations relating to the Mortgage Loan. The Loan File need not
contain form collectionlettersandform notices to Borrower, provided Servicer possesses an adequate
record of collection efforts including the dates of mailing of such letters and notices.