Availability of Reports; Disclosure of Information

(A) Disclosure of Information While Investigation Is Pending. Upon request by any person, the Department shall provide the following information about a complaint pending investigation. (1) The date on which Department staff received the complaint; (2) The estimated date on which the Department expects to complete its investigation and issue the final complaint investigation report; and, (3) Information about any actions taken by the Department to protect and ensure the health and safety of patients, employees or the public. (B) Availability of Final Complaint Investigation Report. Upon written request, a copy of the final complaint investigation report containing the Department's findings and recommendations may be made available, however, any materials or data which would permit identification of the reporting individual, a patient or any person whose right of privacy pursuant to M.G.L. c. 66A would be abridged by the disclosure, shall be redacted from the copy of the final complaint investigation report.