107 CMR 2.10
Appeal Procedure
(1) The Commissioner or his designee hearing an appeal filed pursuant to 107 CMR 2.09 shall, at the
request of the client or applicant or his authorized representative, convene an adjudicatory hearing
pursuant to M.G.L. c. 30A within 20 days of the filing of such an appeal and shall render a decision
within 30 days of the conclusion of such a hearing. If the client or applicant does not request an
adjudicatory hearing, the Commissioner or his designee shall render a decision within 20 days of the
date of filing the appeal.
(2) Within seven days of rendering his decision, the Commissioner or his designee shallsend written
notice to the client or applicant and to the Commission employee responsible for the initial
determination regarding the nature of the decision and the reasons therefore. If the decision is adverse
to the client or applicant, the notification shall include,intermscomprehensibleto the client or applicant,
an explanation of his right of further review by the Executive Office of Health and Human Services
pursuant to 101 CMR 8.09. The notice shall inform the client or applicant that an appeal to the
Executive Office of Health and Human Services must be filed in writing within 30 days of the client’s
or applicant’s receipt of notification of a denial.