111 CMR 1.10
Administrative Review
(1) Within 15 days of the completion of the Case Conference, the Deputy Commissioner shall
schedule an Administrative Review by convening a three-member panel appointed by the
Commissioner whose members have not taken direct part in the action under consideration, one of
whom, whenever possible, shall be the Deputy Commissioner who shall serve as Panel chairperson.
(2) The complainant and/or the complainant’s personal representative and the Commission’s
employees shall be entitled to appear and present relevant information orally or in writing, examine
witnesses and present arguments relevant to matters under review.
(3) Within ten days of termination of the Administrative Review, the Deputy Commissioner shall issue
the decision of the Panel including therewith any relevant determination of fact and application of law
or policy considered in the ultimate decision of the Review Panel.
(4) As part of the decision letter, the Deputy Commissioner shall include a copy of the Commission
regulations for Fair Hearings and a statement explaining the complainant’s right to appeal the Panel’s
decision by requesting the same in writing within 30 days of the mailing of the final decision of the
Administrative Review Panel.
(5) If the complainant does not appeal the decision within 30 days, it shall become final, and the
appropriate employee(s) shall initiate its implementation.