Assurance of Member Rights

No provider can use any form of coercion in the provision of any services (for example, abortion, sterilization, and family planning). Neither the MassHealth agency, nor any provider, nor any agent or employee of a provider, can mislead any member into believing that a decision to receive any services reimbursable under 130 CMR 410.000 will adversely affect the member's entitlement to benefits or services for which the member would otherwise be eligible. The MassHealth agency has strict requirements for the confidentiality of patient records for all medical services reimbursable under MassHealth.