Written Policies and Procedures

A psychiatric day treatment program must have and observe written policies and procedures that include: (A) a statement of program philosophy and objectives; (B) admission procedures, including criteria and procedures for multidisciplinary review of each individual referral; (C) treatment procedures, including development of the treatment plan, case assignment, periodic review, and follow-up on drop-outs; (D) discharge criteria and procedures; (E) medication policy; (F) referral policy, including procedures for ensuring uninterrupted and coordinated patient care upon transfer; (G) procedures for clinical emergencies that occur both during and outside the program's operating hours; (H) recordkeeping policy; (I) personnel and management policies, including policies for hiring, discharging, and supervision protocol for all staff; (J) a policy for proper food preparation, cleanliness, and storage, including designation of a staff person to take responsibility for supervision of the member’s food preparation at each meal; (K) explicit fee policies for billing third-party payers and patients, along with procedures for cancellation and fee reductions; (L) procedures for fire and other nonclinical emergencies; and (M) staff training and evaluation.