201 CMR 12.04
Telephone Solicitor’s Access to the Massachusetts Do Not Call Registry
(1) It is the duty of the telephone solicitor engaging in unsolicited telephonic sales calls of
Massachusetts consumers to properly register on an annual basis with the Office. Such telephone
solicitors shall submit an application in writing to the Office on or before January 1st of each year. The
application must contain, but shall not be limited to, the telephone solicitor’s name, including aliases,
trade names and assumed names, address, telephone number and name of agent and address for
service of process, along with a statement from an officer of the company affirming that the company
will fully comply with the provisions of M.G.L. c. 159C and 201 CMR 12.00 et seq.
(2) The Office will provide access to properly registered telephone solicitors of the do not call registry
of telephone numbers of Massachusetts consumers who have elected not to receive telephone
solicitations. Said registry shall be made available in such formats and forsuchfeesas the Office deems
advisable. Information contained in the do not call registry shall be used only for the purposes of
compliance with M.G.L. c. 159C and 201 CMR 12.00 et seq. or relative to an authorized proceeding
or action.
(3) Telephone solicitors engaging in unsolicited telephonic sales calls of Massachusetts consumers
must ensure that they have the most recent version of the do not call registry and have an approved
registration prior to soliciting any Massachusetts consumers.
(4) Telephone solicitors engaging in unsolicited telephonic sales calls of Massachusetts consumers
shall pay on or before January 1st of each year an annual registration fee with the Office which shall
cover the period of January 1 to December 31 of that calendar year. Applicants who fail to timely pay
the annual registration fee set by the Office shall be deemed to have an incomplete filing, shall not be
properly registered and shall not be eligible to receive the applicable do not call registry.