209 CMR 18.02
Definitions
a. Definitions and rules of construction as presented in 12 CFR 1006.2 are
incorporated by reference as 209 CMR 18.02, except as noted in 209 CMR
18.02(2).
b. For purposes of 209 CMR 18.00, the following definitions apply:
Automatic Federal Student Loan Servicer. A person that acts or intends to act as a
student loan servicer solely pursuant to a contract with the United States Secretary of
Education under 20 U.S.C. 1087f and shall also include subservicers who solely
engage in student loan servicing pursuant to a subservicing agreement with an
automatic federal student loan servicer.
Automatic Federal Student Loan Servicer Applicant. Any automatic federal student
loan servicer who is required to be licensed under the provisions of M.G.L. c. 93L, §
2(f). The term shall include partners or members, if the applicant is a partnership,
association, or limited liability company, and officers, directors and principal
employees, if the applicant is a corporation.
Commissioner. The Commissioner of Banks.
Consumer. Any natural person, whether living or deceased, obligated or allegedly
obligated to pay any debt.
Creditor. Any person who offers or extends credit creating a debt or to whom a debt
is owed, but such term does not include any person to the extent that he receives an
assignment or transfer of a debt in default solely for the purpose of facilitating
collection of such debt for another.
Debt. Any obligation or alleged obligation of a consumer to pay money arising out of
a transaction in which the money, property, insurance, or services which are the
subject of the transaction are primarily for personal, family, or household purposes,
whether or not the obligation has been reduced to judgment.
Debt Collector. Any person who uses an instrumentality of interstate commerce or the
mails in any business the principal purpose of which is the collection of a debt, or who
regularly collects or attempts to collect, directly or indirectly, a debt owed or due or
asserted to be owed or due another. Debt collector shall also include any person who
buys or acquires debt that is in default at the time of purchase or acquisition and who
seeks to collect such debt directly. Notwithstanding the exclusion provided by 209
CMR 18.02: Debt Collector(f), debt collector shall include a creditor who, in the
process of collecting his or her own debt, uses any name other than his or her own
which would indicate that a third person is collecting or attempting to collect the debt.
Debt collector shall also include a person who uses an instrumentality of interstate
commerce or the mails in a business the principal purpose of which is the enforcement
of security interests. Debt collector shall not include:-
a. an officer or employee of a creditor while, in the name of the creditor, collecting
debts for the creditor;
b. a person while acting as a debt collector for another person, both of whom are
related by common ownership or affiliated by corporate control, if the person
acting as a debt collector does so only for a person to whom it is so related or
affiliated and if the principal business of the person is not the collection of a
debt;
c. an officer or employee of the United States or a state of the United States to the
extent that collecting or attempting to collect a debt is in the performance of his
or her official duty;
d. a person while serving or attempting to serve legal process on another person
in connection with the judicial enforcement of a debt;
e. a nonprofit organization which, at the request of a consumer, performs bona
fide consumer credit counseling and assists the consumer in the liquidation of
debts by receiving payments from the consumer and distributing the amounts
to creditors;
f. a person collecting or attempting to collect a debt owed or due or asserted to be
owed or due another to the extent the activity:
i.
is incidental to a bona fide fiduciary obligation or a bona fide
escrow arrangement;
ii.
concerns a debt which was originated by the person;
iii.
concerns a debt which was not in default at the time it was
obtained by the person; or
iv.
concerns a debt obtained by the person as a secured party in a
commercial credit transaction involving the creditor;
g. attorneys-at-law licensed to practice law in the Commonwealth who are
collecting a debt on behalf of a client; and
h. an agent or independent contractor employed for the purpose of collecting a
charge or bill owed by a tenant to a landlord or owed by a customer to a
corporation
subject
to
the
supervision
of
the
Department
of
Telecommunications and Energy or the Division of Insurance insofar as the
person collects charges or bills only for the landlord or supervised corporations.
i. a student loan servicer licensed under M.G.L. c. 93L who is engaged solely in
the activities of a student loan servicer, provided, however, that if a student loan
servicer acts, represents, operates or holds itself out as a debt collector outside
of the scope of M.G.L. c. 93L, the student loan servicer shall obtain a debt
collector license.
j. a passive debt buyer.
Debt Collector Applicant. Any debt collector who is required to be licensed under
the provisions of M.G.L. c. 93, § 24A and has applied for such license. The term
shall include partners or members, if the applicant is a partnership, association or
limited liability company, and officers, directors and principal employees, if the
applicant is a corporation.
Licensee. Any person who is licensed by the Commissioner as a debt collector
under M.G.L. c. 93, §§ 24 through 28 and 209 CMR 18.00; or any person who is
licensed as a student loan servicer or automatic federal student loan servicer under
M.G.L. c. 93L.
Net Worth. The applicant's or licensee's total assets less total liabilities, omitting the
following assets:
a. that portion of an applicant's assets pledged to secure obligations of any
person or entity other than that of the applicant;
b. any asset due from officers or stockholders of the applicant or persons in
which the applicant's officers or stockholders have an interest;
c. an amount in excess of the lower of the cost or fair market value of
mortgage loans in foreclosure, or real property acquired through
foreclosure;
d. an investment shown on the balance sheet in joint ventures, subsidiaries,
or affiliates, which is greater than the fair market value of the assets;
e. intangible assets such as goodwill, value placed on insurance renewals
or copyrights, patents, trademarks, and intellectual property;
f. organization costs;
g. the value of servicing contracts not determined in accordance with the
Financial Accounting Standards Codification Topic 860 “Transfers and
Servicing”; and
h. any other intangible asset, as may be determined by the Commissioner.
NMLS. The Nationwide Multi-State Licensing System & Registry, a multistate li-
censing system owned and operated by the State Regulatory Registry LLC (SRR), a
wholly owned subsidiary of the Conference of State Bank Supervisors (CSBS), an
association of state financial services regulators.
Passive Debt Buyer. A person engaged solely in the practice of purchasing
delinquent consumer debts for investment purposes who collects on consumer debts
through Massachusetts licensed debt collectors or Massachusetts licensed attorneys
and who does not undertake any activities to directly collect debts from consumers.
Person. A natural person or an organization, including a corporation, limited or
general partnership, limited liability partnership, limited liability company, joint
stock company, trust, business trust, profit and not-for-profit incorporated or
unincorporated associations, and any other entity authorized under the laws of any
state of the United States or any country.
Principal Employee. Any person with the power to exercise, directly or indirectly,
managerial, supervisory, or policy-making authority or such other controlling
influence over the management, policies, or operation of the Licensee.
Register. Filing a notice with the Commissioner on a form prescribed by the
Commissioner that notifies the Commissioner of the intent to engage in the activities
of a third party loan servicer in this state and the payment of a fee required under
M.G.L. c. 93, s. 24C, along with the other documents, proofs, and fees required by the
Commissioner.
Student Loan. A loan primarily used to finance postsecondary education or other
school-related expenses.
Student Loan Borrower. A resident of the Commonwealth who has received or agreed
to repay a student loan or a person who shares responsibility with that resident for
repaying the student loan, including cosigners.
Student Loan Servicer. A person responsible for servicing a student loan to a student
loan borrower. Unless otherwise indicated, this term shall include an automatic fed-
eral student loan servicer.
Student Loan Servicer Applicant. Any student loan servicer who is required to be
licensed under the provisions of M.G.L. c. 93L, § 2(c). The term shall include partners
or members, if the applicant is a partnership, association or limited liability company,
and officers, directors and principal employees, if the applicant is a corporation.
Student Loan Servicing.
(a) Receiving or soliciting a scheduled periodic payment from a student loan
borrower pursuant to the terms of a student loan and making the principal,
interest and other payments to the owner of the loan or other third-party with
respect to the amounts received from the student loan borrower as may be
required pursuant to the terms of the servicing loan document or servicing
contract;
(b) Maintaining account records for a loan and communicating with the student
loan borrower regarding the loan on behalf of the owner of the loan during a
period in which no payment is required on the loan; or
(c) Interacting with a student loan borrower, including activities to help prevent
default on obligations arising from a loan, to facilitate the activities described
in clause (a) or clause (b); provided, however, that the actions of the student
loan ombudsman under section 35 of chapter 12 and the actions of the
Division of Banks consumer assistance unit under section 3A of chapter 26
shall not constitute servicing.
Third Party Loan Servicing. Receiving a scheduled periodic payment from a
consumer pursuant to the terms of a loan, including amounts for escrow accounts, and
making the payments to the owner of the loan or other third-party of principal and
interest and other payments with respect to the amounts received from the borrower
as may be required pursuant to the terms of the servicing loan document or servicing
contract. In the case of a home equity conversion mortgage or reverse mortgage,
servicing includes making payments to the borrower.
Third Party Loan Servicer. A person who uses an instrumentality of interstate
commerce or the mails in any business the principal purpose of which is servicing a
loan directly or indirectly, owed or due or asserted to be owed or due another. Third
party loan servicer shall not include a student loan servicer licensed under M.G.L. c.
93L who is engaged solely in the activities of a student loan servicer, provided,
however, that if a student loan servicer acts, represents, operates or holds itself out as
a third party loan servicer outside of the scope of said chapter 93L, the student loan
servicer shall register as a third party loan servicer.