209 CMR 18.61
Notice of Significant Events and Proposed Change in Ownership or Personnel
(1) A debt collector, licensed student loan servicer or registered third party loan
servicer if applicable, shall notify the Commissioner immediately, and in writing
within one business day, unless specifically noted otherwise below, of the
occurrence of any of the following significant developments. The provisions of
209 CMR 18.61(1) shall not apply to automatic federal student loan servicers.
(a) Filing for bankruptcy or reorganization of the Licensee or registered third
party loan servicer, any partner, member, officer, director, or equivalent,
or principal employee.
(b) The filing of a criminal indictment any way related to the activities of the
debt collector, licensed student loan servicer, or registered third party loan
servicer, any partner, member, officer, director, or equivalent, or principal
employee, including, but not limited to, the handling and/or reporting of
moneys received and/or instruments sold.
(c) Notification of the institution of license denial, cease and desist,
suspension, or revocation procedures, or other formal or informal
regulatory action, in any state against the debt collector, licensed student
loan servicer, or registered third party loan servicer, and the reasons
thereof.
(d) Receiving notification of the initiation of any action by the Attorney
General of the Commonwealth or of any other state, pursuant to M.G.L.
c. 93A, or any other comparable consumer protection statute, and the
reasons thereof.
(e) Filing of a proposed settlement of a class action lawsuit that was filed on
behalf of consumers against the debt collector, student loan servicer
licensee, or registered third party loan servicer that is substantially related
to the operation of the licensed business. Written notification to the
Commissioner under this subsection must be provided within ten business
days.
(f) Any partner, member, officer, director, or equivalent, or principal
employee being convicted of a misdemeanor that is in any way related to
debt collector, student loan servicing, or loan servicing activities; or of
any felony whatsoever.
(g) Closing or shortage of any trust account where funds of clients paid to a
debt collector are deposited.
(2)
(a) 30 days prior to any proposed change in control in the ownership of a
Licensee, or among the officers, partners or directors of a Licensee, a
notice shall forthwith be filed with the Commissioner who may thereupon
cause such investigation to be made as he or she deems necessary, as if it
were a new license. In the case of a corporation, control is defined as a
change of ownership by a person or group acting in concert to acquire
10% of the stock, or the ability of a person or group acting in concert to
elect a majority of the directors or otherwise effect a change in policy of
the corporation. The provisions of 209 CMR 18.61(2) shall not apply to
automatic federal student loan servicers.
(b) A notice of change in personnel or ownership shall contain the following
information:
(1) the name, address and occupation of each proposed officer, partner,
director or shareholders; and
(2) provide such other information as the Commissioner may require.
(3) A Licensee shall notify the Commissioner as soon as the Licensee becomes aware
of any change to its net worth resulting from month-end market valuation or
future loss liability or any other change which causes the net worth of the
Licensee to fall below the requirements of 209 CMR 18.50(2)(a). The provisions
of 209 CMR 18.61(3) shall not apply to automatic federal student loan servicers.