209 CMR 45.13
Prohibited Practices
Grounds for license revocation, the issuance of cease and desist orders, or other disciplinary action shall
include, but not be limited to, the prohibited acts and practices provided in 209 CMR 45.13(1).
(1) It shall be a prohibited act or practice for a Licensee to:
(a) Imply that the Licensee is a branch of, or associated with, any agency or department of the federal
government or of any state or municipal government, including, but not limited to, use of any seal,
insignia, envelope, or other format which simulates that of any government department or agency
unless licensed by, under contract with, or authorized in writing by said department or agency;
(b) Imply that the Licensee is a bank, act in any manner so as to lead the public to believe that the
Licensee’s business is that of a bank, or otherwise violate the unauthorized banking provisions of
M.G.L. c. 167, § 37;
(c) Fail to provide a receipt to customers for check cashing services rendered pursuant to 209 CMR
45.00;
(d) Fail to comply with the notice requirements of 209 CMR 45.11;
(e) Fail to maintain books and records as required by 209 CMR 45.09 and 209 CMR 48.00: Licensee
Record Keeping;
(f) Fail to register as a money services business with the Financial Crimes Enforcement Network, if the
Licensee is required to be registered under applicable Financial Crimes Enforcement Network rules
and regulations;
(g) Fail to maintain adequate liquidity for the nature and volume of its business;
(h) Fail to disclose the type and number of its license(s) in all advertisements
pursuant to 209 CMR 45.12;
(i) Accept any fees or charges which were not disclosed as required by state or federal law,
including, but not limited to, the provisions of 209 CMR 45.00; or
(j) Knowingly participate in fraud or in an attempt to defraud.