209 CMR 46.28
Assigned Ratings
(1) Ratings in General. Subject to 209 CMR 46.28(2) and (3), the Commissioner assigns
to an institution a rating of "outstanding," "high satisfactory," "satisfactory," "needs to
improve," or "substantial noncompliance" based on the institution's performance under
the lending, investment and service tests, the community development test, the small
institution performance standards, the intermediate small institution standards, or an
approved strategic plan, as applicable.
(2) Lending, Investment, and Service Tests. The Commissioner assigns a rating for an
institution assessed under the lending, investment, and service tests in accordance with
the following principles:
(a) an institution that receives an "outstanding" rating on the lending test receives an
assigned rating of at least "satisfactory";
(b) an institution that receives an "outstanding" rating on both the service test and the
investment test and a rating of at least "high satisfactory" on the lending test receives an
assigned rating of "outstanding";
(c) no institution may receive an assigned rating of "satisfactory" or higher unless it
receives a rating of at least "satisfactory" on the lending test;
(d) an institution that receives a "satisfactory" rating on the lending test and either the
service or investment test, and receives a rating of "needs to improve" on the third test,
receives an assigned rating of "satisfactory"; and
(e) a credit union that receives a "satisfactory" rating on the lending test and receives a
rating of "needs to improve" on the service test, receives an assigned rating of
"satisfactory".
(3) Effect of Evidence of Discriminatory or other Illegal Credit Practices. Evidence of
discriminatory or other illegal credit practices adversely affects the Commissioner's
evaluation of an institution's performance. In determining the effect on the institution's
assigned rating, the Commissioner considers the nature and extent of the evidence, the
policies and procedures that the institution has in place to prevent discriminatory or other
illegal credit practices, any corrective action that the institution has taken or has
committed to take, particularly voluntary corrective action resulting from self-
assessment, the institution's compliance with written policies and directives with regard
to fair lending, and other relevant information.
In connection with any type of lending activity described in §46.22(1)(a), evidence of
discriminatory or other credit practices that violate an applicable law, rule, or regulation
includes but is not limited to: (i) Discrimination against applicants on a prohibited basis
in violation, for example of the Equal Credit Opportunity Act or Fair Housing Act; (ii)
Violations of M.G.L. Chapter 183C, Predatory Home Loan Practices; (iii) Violations of
section 5 of the Federal Trade Commission Act; (iv) Violations of section 8 of the Real
Estate Settlement Procedures Act; and (v) Violations of the provisions of M.G.L. Chapter
140D regarding a consumer’s right of rescission or other violations of M.G.L. Chapter
140D and its implementing regulations 209 CMR 32.00.