No. 21-64
The so-called “Pre-Need Arrangement For Memorial Services” is not a pre-need burial plan within the meaning of Section 333.035-1(12)(d), RSMo 1959, but is only a discount certificate. Licensed embalmers who directly or indirectly enter into Articles of Agreement for the sale of such plans are guilty of unprofessional conduct as defined in Section 333.035-1(12)(d). However, neither subparagraphs (c) nor (d) of this section prohibit embalmers from entering into contracts providing for the sale of genuine pre-need burial plans.
Cite as Mo. Op. Att'y Gen. No. 21-64
ADMINISTRATIVE LA\<1:
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STA-I'E BOARD OF E:MBALMING~
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The so-called
11 Pre -Need ::1r·ra.ngement For
Memorial Serv1.ce s n
:1 s nc-r a -c re-need
burial plan within the mean1.ng cf Sectj_on
333.035-lll2)(d). RSMo J959. but lS only
a discount certif1cate ..
LJcer,.-::?a embalr~~-; :>
who directly or indirecLy en· ::-r .1nto
Articles of Agreement foY' the 3ale of ~ .:tcr.
plans are guilty of unprcfess ional cond._,.:; t
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However, nei ther subparagraphs 10} nor (j)
of this secti.on prohlbi t embal mer.s f-::·om
entering into contracts orov::.d1ng for the
sale of genui.ne pr e-need burial. r.!ans,
June 5:) 1964
Opinion No .
~03 \1963)
Opinion Nc. 21
(~964)
FILED
Mrv Charles L. Zaring~ President
Missouri State Board of Embalming
Tenth and Walnut
e:ZI
Columbia., Missouri
Dear Mr . Zaring:
This is in answer to your request for an opinion of this
office as to whether it would be conduct violative of Miss )uri
la~ for an embal mer licensed under the laws of this stat e to
enter into a contract to furnish burial services to persons
purchasing a so-called "Pre-Need Arrangement for Memorial Se:rvicesu
sold by National Association Funeral Home
Inc.~ herein caJ:ed
11 Associated
11 •
This contract or certificate is an agreement betv1een the
purchaser, called the plan ot.,mer, and the seller, called 'Associatc::d" 9
which acts as agent of a funeral home n.amed on the face of the
agreement .
It provides that the plan owner, by the payrr1e-r.t of
$95 .00, will receive at plan ovmer ' s death a credit of $95.00
plus a 2CI/o reduction from the retail price of the memoria} service
selected from the named funeral. home .
The services 11hich the f'uP-era l
home agrees to provide at a discount are listed in the con~ract"
'
The purchase price may be paid in install ments , but if the, ;;~ian
owner defaults in his payments, Associat ed may term:inate the
contract and retain all money previously paid.
To provide these certificates, Associated has entered into
other contracts called AY'ticles of Agreement
-v11 th funeral r.omes
throughout the state .
Funeral homes entering into these agree-
ments are referred to as
11approvedn funera l tomeso
The Art1.c1es
provide that each
11approved" funeral home agrees to make As<>c.ciated
its exclusive agent for the purpose of soliclting and acqui '1ng nE:w
:part.ies t o the agreement and also for the purpose of secur:lP.g funeral
oontracts from the public.
When the entire fee of $95.00 ~8
col~ected from the plan purchaser, Associated agrees to {Jay
$25.00 to the funeral home named on the contract and may retain
the remaining $70 . 00.
Each ,approved" funeral hom& agrees to
honor all such contracts issued by Associated as agent for all
other funeral homes which are or may become part of the agreement .
Howeve:r, neither the Articles of Agreement nor the certlfjcate
fo-r' burial services contain any provision for return. of the
money 1:0 a plan pur:.-ha R~r who moves 1.nto another state or t.nto
an area with no approved funeral homes.
Chapter 333, RSMo, relates to the regulationJ practice,
and licensing of embalmers.
Many funeral homes are owned or
operated by licensed embalmers.
~hese embalmers may be held
responsible by the Board for acts done jn the name of the funeral
home .
Section 333.035 authorizes the State Board of Embalming to
suspend or revoke the license of any licensed emba1.mer for
several causes which include!
11 (12)
Unprofessicnal conduct which is
hereby def:i.ned to include:
* * * * * * * *
11 (d)
The buying of business by the
licensee, his agents, assistants or
employees or the direct or indirect
payment or offer of payment of a com-
mission by the licensee~ his agents,
assistants and employees for the pur-
pose of securing dead human bodies,
but this provision does not prohibit the
se~ling of pre-need burial contracts
or 1nsurance.
11
The burial certificate provides that Associated 1s actir~
as the cgent of the approved funeral home named on tne face
thereof.
Even without this statement~ is is apparent that
Associated is acting as the agent not only of the named funeral
home but also as agent of all
11approved.t funera"!. nornes.
As t-he
agent of the "approved
11 funeral homes and on thelr behalf
Associated, in acr'!ordance w! th its contra.c: ua 1 c b :'..~gation , cal: s
upon members of the public to sollcit the JJUrchase of a buria~
certificate, and thus induce such purchasers at ~1me of need t c
use the services of the funeral home
na~ed ~n the cert1f!cate
or another funeral home affi1 j a ted wl~h Assoc~a ted o
Ea.cl:"'. funer&.1.
home which has signed the Articles of Agreement has emrloyed
Associated for the purpose and pa~d ~t $?Oo00 for ~ach Sllccessful
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solicitation.
The fact that the fee is retained from the
contract price rather than paid directly does not make it any
less a commission.
The payment is made indirectly by the
funeral home as it must refund the entire $95 .00 at the time
of need .
The payment of a commission or fee to Associated to induce
persons to use the service.s of a particular funeral home and
the embalmer or embalmers connected therewith constitutes the
buying of business and the direct or indirect payment of fees
for the purpose of securi~ dead human bodies within the meaning
of Section 333.035-1(12)(d).
A licensed embalmer who directly
or indirectly enters into such an agreement is guilty of conduct
in violation of the statute unless the agreement is a pre-need
burial contract or insurance .
The :agreement does not purpGrt to be an insurance contract
and specifically states that "This certificate is not a member-
ship in a burial association, or an insurance company and is
non-assessable."
Nor has Associated attempted to qualify as an
insurance company under the laws of this state.
The question
then remains:
Is the self-styled "Pre-Need Agreement for Memorial
Services" in fact a pre-need burial con~ract.
The term "Pre-Need burial contract" has not been defined
in Missouri either by the legislature or by the courts .
However,
inherent in the meaning of the term is the idea that a pre-need
burial contract is a contract for the payment of funeral or
burial servic~s or merchandise at a future time determined by
the death of the person within the coverage of the contract .
The pre-payment may be made in a lump -sum or by installments
but must be in payment for funeral or burial expenses that will
be needed at a future date.
-
The contract in question contains none of these elements .
There is no pre-payment of. burial expenses ~s the plan purchaser
does not pay any part o·f his future burial expenses .
He receives
only a discount on such expenses if he uses an approved funeral
home.
The contract is called a Pre-Need Agreement for Memorial
Services .
The Articles of Agreement between Associated and the
various funeral homes refer to the contract as a pre-need plan.
Notwithstanding the attached labels, it is our opinion that
the agreement in question is a discount certificate and is not
a pre-need burial contract as that term is used in Section
333. 035-1(12)(d). It is also our opinion that a 'licensed em-
balmer, acting by himself or through a funeral home who enters
into such a contract is guilty of conduct which violates this section.
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Your letter also requests our opinion as to the authority
of the Board to revoke or suspend the license of an embal mer
who participates in the sale of other burial plans 'being sold
throughout the state.
Our office has obtained copies of most of these plans,
which are all quite similar. They are not ·sold by funeral homes
but through independent corporations .
Each corporation is
affiliated with one funeral home .
Its name ts quite similar
to the funeral home and it is our understanding that ln most
cases the owners of the funeral home also own and operate the
affiliated corporation.
Pre-need burial contracts
Misscuri .
However, judging by
Board and by this office, this
abused and the public misled .
are authori zed by the law in
the complaints received by the
privilege may some~imes be
Among these abuses are ~
1.
These pl ans are sometimes sold by a "hard -sell" house
to house sol i citation by salesmen employed by the selling
corporation.
Some people are repeatedly solicitated for
possibly unwanted services.
2.
The sell ing corporation usually retains 25% of the
contract price and the remaining 75~ is to be placed in trust
to be given to the funeral home which is to provide the service
at the time of need .
Some of these plans do not protect t he
plan owner against mismanagement or misuse of trust funds.
Some
plans do not require that the trust funds be placed in a reputable
bank or trust company .
Nor do they make provisions as to ide.ntity
of t he trustees or limit or prescribe the investment pcwers of
the trustees.
3.
The public is persuaded to purchase pre--need burial
contracts upon a representat ion that they are receiving a large
dis~ount
· on their burial contract .
The funeral homea usually
receive 75<!> of the contract price _, hence., it is diffi.cult to
see how funeral services can be provided at substantial discounls.
The Board of Embalming has received compl aints that short:y after
a contract purchaser has received funeral services for the
"discount" price, others have received the same services for
approximately the same price.
4. Contracts are sometimes sold to persons who are not
able to meet the payments.
Sometimes they have moved away from
t he area and are not able to util ize the particular funera l home
designated in the contract. If the pl an owner defaults or
after making all of his payments does not use the f~eral home,
the selling corporation retains 25% of the entire contract trice.
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'•
Thus, if a contract purchaser agrees to buy a plan for
$1000 and defaults after paying $260.00, the selling corporation
may retain $250 . 00 and is obligated to return $10 . 00 ~
Complaints
from purchasers indicate they have difficulty obtai ning return
of payments in excess of 25~.
Some states have enacted laws regulating the sale of pre-
need plana and the manner in which the proceeds must be handled .
Per haps this is a subject that might be considered by the
Legislature .
Poasibly most licensed embalmers will not feel it necessary
to participate in such plans in order to compete successful ly
with· those now doing so. There may be plans which are honestly
conceived, sold, and administered; but , abuses and i nequit ies
whi ch have characterized many such plans should be adequat e warning
to any licensed embalmer to approach such pl ans with caution
l est the public, whom he is licensed to serve~ be defraud~d in
t i me of greatest sorrow and susceptibilit y .
CONCLUSION
The so-called "Pre-Need Arrangement For Memot'ial Services"
{which provides that the owner of a certificate cc.sting $95. 00
will receive at his death a credit of $95 . 00 pl us a ~
red~c tion
from the retail price of a funeral from a named funer al home ) :i
is not a pre-need burial plan within the meaning of Sect 1.on
333.035-1(12)(d), RSMo 1959, but is a discount cert ific at e ~
Licensed embalmers who directly or indirectly enter :1.nto the
Articl~s of Agreement for the sale of such plans are gui lty of
unprofessional conduct as def~ned in Section 333.035-1(12 )(d ) .
However, neither subparagraphs {c) or (d) of this section
pr ohibits licensed embalmers from entering in'Co contracts pro-
viding for the sale of genuine pre-need burial pJ ans .
The foregoing opinion, which I hereby approve , was prepar ed
by my Assistant, J ohn H. Denman.
Very truly yours ~
~~~
Attor ney Gen
a l