Confidentiality of Case Records

PURPOSE: This rule outlines the confidential nature of information contained in case records. (1) Pursuant to sections 208.120 and 208.155, RSMo, the Family Support Division shall protect from public disclosure any information concerning an applicant or recipient of public assistance, and the file and record of an applicant or recipient shall be open to inspection only to those persons directly connected with the administration of the relevant assistance program. The division may disclose information that is protected by this rule if the specific type of disclosure is not otherwise prohibited by state or federal law and if— (A) The disclosure is of a specific kind that is authorized by state or federal law; (B) The federal laws and regulations, if any, governing the program that is relevant to the information being disclosed allow for such a disclosure; or (C) The division has the written consent of the applicant or recipient, or the applicant or recipient’s legal guardian or conservator, to disclose the information. AUTHORITY: sections 207.022 and 660.017, RSMo 2016.* Original rule filed May 4, 1959, effective May 14, 1959. Amended: Filed April 24, 2019, effective Nov. 30, 2019. *Original authority: 207.022, RSMo 2014 and 660.017, RSMo 1993, amended 1995.