Voter Inquiries as to Whether Provisional Ballot for Registered Voter was Counted

PURPOSE: This rule describes the procedure by which a registered voter who cast a provisional ballot can find out whether his or her ballot was counted or rejected. (1) Provisional ballot envelopes provided by the secretary of state’s office for registered voters casting a provisional ballot under section 115.427, RSMo (provisional ballots), will have a tear-away section containing a unique identification number and a toll-free phone number. (2) Individuals who cast provisional ballots may, after the election results have been certified, call the toll-free phone number provided to them on the tear-away section of their provisional ballot envelope. This toll-free phone number will be maintained and operated by the secretary of state’s office. Only individuals who have cast provisional ballots are permitted to use this service to verify the status of their own provisional ballot. (3) Upon receiving calls from provisional voters on the tollfree provisional ballot inquiry line, the secretary of state’s office shall transfer the call to the appropriate local election authority. (4) The local election authority shall, using the provisional voter’s unique provisional voting identification number from the tear away section of the provisional ballot envelope, inform the voter of whether or not their provisional ballot was counted or rejected. AUTHORITY: section 115.427, RSMo Supp. 2023.* Emergency rule filed May 22, 2017, effective June 1, 2017, expired Feb. 22, 2018. Original rule filed May 22, 2017, effective Nov. 30, 2017. Amended: Filed Nov. 29, 2023, effective June 30, 2024. *Original authority: 115.427, RSMo 1977, amended 1983, 1993, 2002, 2006, 2016, 2022.