Facility and Personnel Requirements

Facility and Personnel Requirements A successful vendor must demonstrate the ability to establish service centers and employ personnel according to the following guidelines: 1. Locations for service centers shall be within the geographical boundaries of the state of Mississippi and approved by the MDPS. All service centers shall be operational at the time of start-up for the program. Service must be in a fixed location and facility. 2. Service centers shall be easily accessible and open during normal business hours and may be flexible to meet the needs of participants. 3. Adequate security measures shall be taken to ensure that unauthorized personnel cannot gain access to secured materials. 4. Service centers shall be constructed in such a manner that the participant or any other unauthorized personnel cannot witness the installation and servicing of the ignition interlock device. 5. Personnel who work for the service provider shall be subject to having both a criminal record check and a driver’s license record check by the MDPS. 6. Personnel shall be trained by the service provider to install, remove and access data.