Operator Or Recorded Message Required

For 811 calls received after normal working hours, one-call notification systems shall process phone emergency or damage requests immediately. For all other 811 calls have either an operator or a recorded message that provides the following information to callers: A. a statement the call is being received after normal working hours and that the caller should call back during specified normal working hours; B. a statement that locate requests can be made by either a specified fax number or by a specified web address; and C. a statement that locate requests made either via fax or via the specified web address will be considered received at 8:00 a.m. on the next working day.