N.M. Stat. § 27-11-8
Informal conference; corrective action; requirements.
A. A medicaid provider or subcontractor seeking an informal conference pursuant to
this section shall serve the department with a written request for such conference no
later than thirty calendar days following the service of a preliminary determination of
overpayment by the department on the medicaid provider or subcontractor. Upon
receipt of a request for an informal conference, the department shall set a date for the
conference to occur no later than fourteen business days following receipt of the
request.
B. Within seven days following the informal conference, a medicaid provider or
subcontractor may submit a proposed corrective action plan to the department to
correct clerical, typographical, scrivener's and computer errors or to provide requested
credentialing, licensure or training records identified in audit findings. The department
shall not unreasonably withhold approval of the proposed corrective action plan. A
medicaid provider or subcontractor shall have no less than thirty days from the date of
approval of its corrective action plan to provide additional information or documentation
to the department to attempt to address or resolve a disputed preliminary finding of
overpayment.