OH Bulletin 2018-02
Pharmacy Benefits - Prohibited Practices
50 W. Town Street, 3rd Floor, Suite 300
Columbus, Ohio 43215
BULLETIN 2018-02
PHARMACY BENEFITS - PROHIBITED PRACTICES
Effective April 3, 2018
This Bulletin pertains to all Third Party Administrators, including Pharmacy Benefit Managers, and
health insurance companies (collectively, entities). The Department has received inquiries related to
entities withholding cost-saving information from consumers, which sometimes results in an insured
paying more for pharmacy benefits than the actual cost of such pharmacy benefits.
The purpose of this Bulletin is to clarify certain prohibited practices with respect to the provision of
pharmacy benefits and set forth the Department’s interpretation of and position on certain acts and/or
practices that ultimately increase costs to consumers.
Pursuant to R.C. 3959.12(A)(5), an administrator’s license may be suspended upon a finding that the
entity has used fraudulent, coercive, or dishonest practices. Additionally, R.C. 3923.02 prohibits
policies of sickness and accident insurance from containing provisions that are ambiguous, misleading
or deceptive, and R.C. 3923.021 requires policies to provide benefits that are reasonable in relation to
the premium charged.
Therefore, the Department defines the following practices as a violation of the statutes cited above and
prohibits any entity from the following:
1) Prohibiting any person, directly or indirectly, from informing, by any means, an individual
about less expensive ways to purchase prescription drugs that may also be available under any
insurance policy or benefit plan.
2) Requiring cost-sharing in an amount, or directing a pharmacy to collect cost-sharing in an
amount, greater than the amount an individual would pay for the prescription drug if the drug
were purchased without coverage under a health benefit plan.
These prohibitions are effective immediately. No filing submissions are necessary to effect these
prohibitions.
Superintendent of Insurance
Jillian Froment
Director
John R. Kasich, Governor
Jillian Froment, Director